UPDATED ****IMPORTANT ANNOUNCEMENT****
Starting on Thursday, February 29th, candidates will be directed to Prometric’s new Registration and Scheduling system (IQT). The new functionality will include the ability for you to self-schedule your English exams along with payment processing through the Prometric system. Non-English exams with Interpreters will still need the assistance of a Prometric TA Advocate for scheduling.
- Every candidate will need to access the Candidate Management system by using the credentials they receive via email from Prometric.
- Should you have any questions, please contact The Washington Home Care Aide team @ 1- 800-324-4689
Candidate Information Bulletin
The candidate information bulletin has all the information you will need regarding exam fees, scheduling and scoring, exam content and other information to help simplify the certification process.
Informational webinar introducing the WA Home Care Aide Candidate portal.
The Department of Health (DOH) Application includes information required to schedule candidates for the certification exam. Prometric requires candidates to provide an email address to be scheduled for the certification exam. If an email address is not provided, you will NOT be able to schedule the certification exam. Payment for the exam must be included along with the complete DOH application submitted to DOH. Candidates will receive an approval email once they have met all requirements to take the certification exam.
Registration and Scheduling
The law requires applicants to complete 75 hours of training before taking the exam. Candidates may schedule their exams prior to completion of training but must not take the exam until after training is complete. Candidates must attest that training is complete at the time of scheduling the exam.
Once you’ve received an email from Prometric with your username and password, use the links below to access the WA Home Care Aide portals to complete your application, pay associated fees (credit/debit or voucher), and schedule/reschedule your testing appointment.
Training Program Resources
To manage voucher purchases and assignment, use the link below to access the WA Home Care Aide Voucher portal.
Informational webinar introducing the WA Home Care Aide Voucher portal.
Questions regarding the examination process should be directed to Prometric at: WAHCA@prometric.com. To assist us in providing you with an answer to your question in a timely manner, your email should include your name, address, date of birth and Prometric ID (if known).
Prometric’s WA HCA team can be reached at the following address:
7941 Corporate Dr.
Nottingham, MD 21236
For questions regarding Home Care Aide certification requirements, laws or the program, please send an e-mail to: email@example.com