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Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in more than 160 countries around the world. We have nearly three decades of experience working with clients of all sizes across a multitude of industry sectors to develop and deploy innovative test development and test administration solutions that address evolving market needs. As a result, we have the market expertise, organizational stability, and demonstrated capability to ensure the successful implementation, administration, and future growth of your testing program.
At Prometric, we understand the vital role that assessment programs serve in enabling professional and academic advancement, supporting increased economic opportunity and mobility for qualified individuals, and protecting the health and safety of the communities in which we live and work. It is against this backdrop that we have worked over the years to develop and continually refine the expertise required to support these critical missions. By working collaboratively with subject matter experts and leading organizations to understand current organizational requirements as well as future market challenges, we have built a strong foundation of knowledge in such industry verticals as healthcare, financial services, information technology, professional services, and government licensing.
In an environment of constrained budgets and competing priorities, many organizations rely on their testing and assessment partner to bring functional and technical expertise to the table. Prometric has spent years hiring and developing our technical and professional staff to be able to provide the level of expertise required by these organizations. From test developers and psychometricians who assist our clients in building and maintaining test content, to business analysts, implementation managers, and center operations staff who administer exams to each test taker in a reliable and secure environment, to client success specialists and product managers who ensure the voice of the customer is incorporated into our product roadmaps, we provide you with a team of experts that are solely focused on the success of your program.
How a company operates is equally as important as the products and services it provides. Prometric is a values-driven organization with an established corporate culture that places an emphasis on honesty, integrity, and transparency in all of our relationships – including with test owners, test takers, industry partners, employees, and other stakeholders.
- We acknowledge the trust that our clients have placed in us to be their partners in the delivery of their assessment programs and the importance of that relationship on their brand and reputation.
- We collaborate with our clients and partners in the development and evolution of testing solutions that address each organization’s unique needs.
- We strive to provide the highest level of customer service to our clients and each of the individuals they represent; and when we fall short, we respond quickly and openly in resolving the issue to our client’s satisfaction.
The needs of each testing program are unique. At Prometric we have the resources, scale, and ability to tailor a testing solution to meet your organization’s specific test development and test delivery needs.
If your program requires a full-service solution with global test delivery capabilities, we are able to leverage our network of 8,000 secure test centers across more than 160 countries to provide convenient access to your testing populations, supported by easy-to-use on-line tools for scheduling appointments and obtaining program information. If testing people where they work or live is important, we also offer secure delivery through our proven remote proctoring solution that leverages the same testing platform as any of our other testing locations.
For those organizations who seek assistance in developing or maintaining the test content that represents the cornerstone of your testing program, we have a staff of experienced test development professionals that can advise or support your organization in the creation and management of test content aligned with your program’s test specifications. We are able to help recruit, manage and support your subject matter experts. And we have developed tools that will provide you with convenient access to your program data and that will help in evaluating the performance of your test content.
We are flexible in our approach and will work with you to develop a solution that includes those components that will provide your organization with the best value.