Information About Global Fintech Institute:

Global Fintech Institute (GFI) is a global professional credentialing body dedicated to creating greater collaboration, advocacy, ethics and knowledge for all Fintech professionals.

For more information on GFI, please visit

About the Chartered Fintech Professional (CFtP) qualification

The Chartered Fintech Professional (CFtP) qualification is developed by GFI, in collaboration with its academic partners – the Singapore University of Social Sciences (SUSS) and the Shanghai Institute of International Finance Center (SIIFC) of Shanghai University of Finance and Economics.

The aims of the qualification are the promotion of the field of Fintech and professionalism in the Fintech industry. In addition, the CFtP also provides a pathway for professionals from other industries who aspire to make a career in Fintech.

The CFtP qualification examination consists of 5 papers across two levels, Level 1 and Level 2. Upon successful completion of all the exams for the two levels as well as satisfying experience requirements, candidates will be awarded the Charter.

For more information on the Chartered Fintech Professional qualification examination, please refer to


Scheduling your exam:

There are now two ways to take your exam. You have the option to take your exam either in a Prometric Testing Center or at a location of your choice where you must provide a computer with a camera, microphone and an internet connection with a Remote Proctor.

To schedule your exam at a Prometric Testing Center

To check test center availability in your area and make your appointment at a Prometric Test Center, select the appropriate icon on left hand side under Test Center Exam. Please note that for this CFtP examination window of April and July 2023, Test Center Exams are only made available for candidates testing in Singapore and Shanghai. Capacity is highly limited in each location and bookings will be on a first-come-first-served basis, based on available seats in ProScheduler at your time of scheduling.

To schedule a Remotely Proctored Exam

Review the ProProctor User Guide and confirm your computer’s compatibility to allow remote proctoring.  Remote proctored online exams are offered using Prometric’s ProProctor™ application. For a remotely proctored exam, you must supply the computer which must have a camera, microphone and an internet connection and be able to install a lightweight app prior to the test event. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.

To confirm that your computer and network will allow testing through ProProctor™, click here.

Schedule your Remotely Proctored Exam

Reschedule your Remotely Proctored Exam

Rescheduling your existing appointment between a Prometric Testing Center and Remotely Proctored Exam

If you have an existing appointment at a Prometric Testing Center and you wish to change to a Remotely Proctored Exam, select the appropriate icon on the left side of the screen under Remotely Proctored Exam.

If you have an existing appointment at a Remotely Proctored Exam and you wish to change to a Prometric Testing Center, select the appropriate icon on left hand side under Test Center Exam.

Please note that such rescheduling is only available up to 15 days before the start of the examination window, ie. Up till 21 June 2023 for Level 1A and 1B; 28 June 2023 for Level 2A and 2B AND subjected to availability to seats in the respective mode of exam delivery.

Reschedule/Cancelation Policy

For Level 1A, 1B, 2A & 2B exams in July 2023:

Due to the short duration of the July exam window, if you need to change your scheduled exam date or time, you must do so by at least 15 days prior to the start of the examination window using the Reschedule/Cancel option on this Web site or by contacting Prometric's contact center at: There is no charge for changing an appointment 15 or more days before test date within the same testing window.

You are not entitled to defer/cancel an examination after registration. If you are unable to attend an examination, you remain liable for all fees, charges, costs or expenses with respect to the examination.

Exam Results

Your examination result will be emailed to you following the completion of your exam. You may contact GFI at for any enquiries regarding your result.

Contact Us

For new & existing CFtP candidates who would like to enquire about your exam registration, scheduling & results, contact us at

For general enquiries about GFI & the CFtP program, contact us at

Contacts By Location

Locations Contact Open Hours

United States



1-800-853-6764 Mon - Fri: 8:00 am-8:00 pm ET
Locations Contact Open Hours


New Zealand

+603-76283333 Mon - Fri: 8:30 am-5:00 pm GMT +10:00
China +86400-613-7050 Mon - Fri: 9:00 am-5:00 pm GMT +08:00
India +91-124-4517140 Mon - Fri: 9:00 am-5:30 pm GMT +05:30
Japan (APC&G)

+81 3 6635 9480

Mon - Fri: 9:00 am-6:00 pm GMT +09:00
Korea 007-9814-2030-248 Mon - Fri: 12:00 am-12:00 pm (+ 9 GMT)
South East Asia +60-3-7628-3333 Mon - Fri: 8:00 am-8:00 pm GMT +08:00
Locations Contact Open Hours
Europe +31-320-239-540 Mon - Fri: 9:00 am-6:00 pm GMT +10:00
Middle East +31-320-239-530  
Sub-sahara Africa +31-320-239-593 Mon - Fri: 9:00 am-6:00 pm GMT +10:00