Prometric
DE Nurse Aide
7941 Corporate Dr.
Nottingham MD 21236
Phone:866.664.9504

DECNA@prometric.com

Include Your Prometric ID

For the past four years, the Division of Health Care Quality’s Office of Long Term Care Residents Protection has purchased online learning for CNAs through a company called Elsevier.  Beginning January 1, 2020, a new company, RELIAS, will provide that online learning service to you. The completion of continuing education is a requirement to renew nursing assistant certification.  Over the next few months, we will continue to communicate the information you will need to access RELIAS along with the process on how to renew your certification. The renewal form will also be online for you to confirm having worked 64 hours under the direction of a nurse. The renewal form will be a fillable form where you will check the box attesting to the accuracy and validity of your statement along with your supervisor’s name, place of employment and phone number.  This information will allow us to call and verify your employment. You will have the ability to upload any previous taken classes with Elsevier, RELIAS or college nursing classes taken during your certification period.

Again, the Division of Health Care Quality will be offering CEU training to CNAs through RELIAS beginning in January 2020, at which time you will log onto RELIAS instead of Elsevier. Each of you is responsible for having a current email address in your Elsevier profile. Please make sure that your current email address is correct.  If you do not have a current email address, you must establish one BEFORE January 1, 2020 in order to log in to the RELIAS CNA CEU system.  See a listing of sites to sign up for free email accounts below. You can get a free e-mail address at one of the following:

For ongoing announcements and more details related to training and certificate renewals, visit the DHCQ website:  https://www.dhss.delaware.gov/dhss/dhcq/cnareg.html

 

Welcome! The Delaware Division of Long Term Care Residents Protection (DLTCRP) has contracted with Prometric Inc. to develop and administer its Nurse Aide Competency Exam and to manage the CNA Registry.

Below you will find all of the information you need regarding the CNA exam as well as important information on the CNA Registry and certification renewal.

Candidate Information Bulletin

The candidate information bulletin has all of the information you will need regarding certification routes, testing requirements, testing fees, and information on renewing your CNA certification. Review this document before submitting your application.

Application & Other Forms

Here’s the list of all approved Regional test site locations. Include your preferred test site on your application.

You can apply to take your exam online or via US mail. The online applications allow for immediate credit card payment processing. Paper applications should be used when paying with certified check or money order.

If your name or address has changed since the last time you tested with us, use this form to update your information.

Testing Accommodations

Prometric provides a variety of accommodations to candidates that qualify under the American’s with Disabilities Act (ADA). Submit this form with your application to receive accommodations on exam day.

Prepare for the Exam

Below you will find exam preparation materials for your Clinical Skills exam including the exact checklist that will be used by your evaluator.

Training Program

Test Sites

Contact the DE Operations Team

OpsServiceTeam@prometric.com

Phone: 1.866.794.3497 Option 2 then Option 1
M-F 8am to 6pm EST

  • Certification Renewal Form

If you are a current CNA ready to renew, submit he below form at least 2 weeks prior to your certificate expiration.

Verify Certification Status

Use the link below to access the state CNA Registry and verify the status of a CNA.

Beginning Jan 1, 2020, all Certified Nursing Assistants in Delaware will be required to take their CEUs through Relias. As with Elsevier, the CEUs will be completed online.

  • CNAs will continue to pay the $25.00 fee, but will pay directly to Relias through their online website
  • CNAs will pay Relias online using a credit/debit card. If you do not have a credit/debit card, you can purchase a pre-paid card
  • CNAs will also upload their renewal form to an individual account/record which will be created on the Relias website

Therefore, as of January 1, 2020, CNAs will no longer be sending their payments or renewal forms to the Division of Health Care Quality, Office of Long Term Care Residents Protection. All CEUs, payments, and renewal forms will be submitted through the Relias online portal.

For the past four years, the Division of Health Care Quality’s Office of Long Term Care Residents Protection has purchased online learning for CNAs through a company called Elsevier.  Beginning January 1, 2020, a new company, RELIAS, will provide that online learning service to you. The completion of continuing education is a requirement to renew nursing assistant certification.  Over the next few months, we will continue to communicate the information you will need to access RELIAS along with the process on how to renew your certification. The renewal form will also be online for you to confirm having worked 64 hours under the direction of a nurse. The renewal form will be a fillable form where you will check the box attesting to the accuracy and validity of your statement along with your supervisor’s name, place of employment and phone number.  This information will allow us to call and verify your employment. You will have the ability to upload any previous taken classes with Elsevier, RELIAS or college nursing classes taken during your certification period.

Again, the Division of Health Care Quality will be offering CEU training to CNAs through RELIAS beginning in January 2020, at which time you will log onto RELIAS instead of Elsevier. Each of you is responsible for having a current email address in your Elsevier profile. Please make sure that your current email address is correct.  If you do not have a current email address, you must establish one BEFORE January 1, 2020 in order to log in to the RELIAS CNA CEU system.  See a listing of sites to sign up for free email accounts below. You can get a free e-mail address at one of the following:

For ongoing announcements and more details related to training and certificate renewals, visit the DHCQ website:  https://www.dhss.delaware.gov/dhss/dhcq/cnareg.html