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Testing Accommodation Solutions enable test takers
an equal and fair chance to sit for an exam regardless
of a recognized disability or challenge.

Arrange Testing Accommodations

Prometric makes every effort to provide reasonable testing accommodations that enable all test takers to take examinations on a level playing field. Our Testing Accommodation Solutions enable you, regardless of

a recognized need or challenge, an equal and fair chance to sit for an exam. Testing organizations play an active and significant role in the determining whether and how requests for testing accommodations for students with special requirements are approved. Prometric works in partnership with them to ensure that test takers with unique needs have full access to the programs and services available to their nondisabled peers.

We take pride in the amount of support we are able to provide to test takers. Our comprehensive line-up of testing aides meet most needs, whether they involve special scheduling/timing, location/setting, software, equipment or the use of personal assistants. A full list of the services and accommodations we provide can be accessed by reading our Testing Accommodations brochure. While requests for testing accommodations must be reasonable, approved (based upon appropriate documentation) and scheduled prior to a test taker appearing for an examination, we are committed to making sure you receive the appropriate accommodations to which you are entitled. Access a listing of our accommodations we can provide.

Accommodations and what is reasonable to request vary by country, so to request a testing accommodation for your exam, please call the telephone number of the country or region where you reside, per the list below. ​

  • Australia

    603 7628 3333


    IT Examinations


    All Other Examinations


    Europe, Middle East, and Africa

    IT Examinations (by country):

    Austria: 0-800-298-582 / (31)320239893
    Belgium: 0-800-1-7414 /(31)320239892
    Denmark: 802-40-830
    Finland: 800-93343
    France: 0-800-807-790 / (31)320239899
    Germany: 0-800 1839 708 / (31)320239891
    Great Britain: 0-800-592-873 / (31)320239895
    Ireland: 1-800-626-104 / (31)320239897
    Israel: 800-9242007
    Italy: 0-800-878-441 / (31)320239896
    Netherlands: 0-800-022-7584 / (31)320239890
    Norway: 800-30164Poland: 00800-4411321
    Portugal: 0800-203589
    Russia: 7095-580-9456
    South Africa: 0800-991120 / (27)11 7130605
    Spain: 900 151210 / (31)320239898
    Sweden: 0200 117023
    Switzerland: 0800-556966
    Turkey: 800-449-14073

    All Other Examinations

    Africa: 31320239593 
    Europe: 31320239540
    Middle East: 31320239530


    IT Examinations


    All Other Examinations



  • Latin America

    IT Examinations


    All Other Examinations



    IT Examinations


    All Other Examinations


    New Zealand

    603 7628 3333

    North America

    IT Examinations


    State Licensure Exams


    All Other Examinations


    South East Asia

    603 7628 3333


    603 7628 3333

    Please note that not all accommodations can be provided in all countries; accommodations vary by location.


Don’t forget to bring a government-issued ID card to the test center.