Welcome! Arriving at this page means you’re on your way to scheduling an MECP exam, finding a test location or confirm/reschedule existing appointments. With your completed MECP exam registration, you should have received a confirmation email for your registration along with Eligibility ID information. You will need this information to proceed. Simply select the appropriate action link to get started. Not sure what you need? Here are some helpful hints:

Note: Registration is not necessary to search for test site locations, but it is necessary to schedule!

  • Schedule My Test: Choose a test, date, time and location.
  • Locate a Test Center: Search the locations where your test is offered before you register.
  • Reschedule/Cancel My Test: Change or cancel an existing test appointment.
  • Confirm My Test: Double-check your scheduled appointment details.

Simply follow the on-screen prompts as you walk through the rest of the process.

If you have not already registered for your MECP exam and obtained an Eligibility ID number, you must first do so at the MECP Registration Portal. Once your registration application is approved, you will receive a confirmation email you’re your Eligibility ID number that allows you to schedule your testing appointment.

Once you are ready to schedule your appointment, you can read about the reschedule/cancellation and refund policies, as well as other important test appointment information.

Personal Hardship guidelines: The following events must have occurred less than 5 days before your scheduled appointment. Please submit any hardship request and documentation to mecp@mecp.com.

Illness: Doctor’s note, emergency room admittance, etc.

  • Must be signed by a licensed doctor
  • Must include the date of medical visit
  • Must include contact information for the licensed doctor
  • Does not need to give details of the illness or emergency, but if it does not, the doctor should at least indicate that the candidate should not test

Death of an immediate family member: Death certificate, obituary or verification from funeral home

  • Must include date of death and deceased name and relationship to the deceased

Please note: immediate family member is defined as: spouse, child/dependent, parent, grandparent or sibling

Traffic Accidents: Police report, receipt from the mechanic or towing company

  • Must include the date
  • Must include contact information

Court Appearance: Court or jury summons, subpoena

  • Must include date
  • Must specifically name the candidate

Call to Active Military Duty

  • Military documentation MUST be provided

If you need more information about registration or hardship requests for an MECP exam, please contact MECP Customer Service at 866-858-1555 or email mecp@mecp.com.  

Contacts By Location

Americas
Locations Contact Open Hours Description
United States
Mexico
Canada
1-800-805-9129
Mon - Fri: 8:30 am-5:00 pm ET
Asia Pacific
Locations Contact Open Hours Description
China
+86-10-62799911
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
India
+91-0124-451-7160
Mon - Fri: 9:00 am-5:30 pm GMT +05:30
IT - Others
Japan
+03-5541-4800
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
Japan
+0120-347-737
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
Japan
+0120-387-737
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
Malaysia
+1800-18-3377
Mon - Fri: 8:00 am-8:00 pm GMT +08:00
Other Countries +61-2-96405830
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
EMEA - Europe, Middle East, Africa
Locations Contact Open Hours Description
Eastern Europe +N/A, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Ireland
+1800-626104, +31-320-23-9897
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Russia
+7-495-580-9456, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Israel
+180-924-2007, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
South Africa
+0800-991120, +31-320-23-9879
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Austria
+0800-298-582, +31-320-23-9893
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Italy
+800-878441, +31-320-23-9896
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Spain
+900-151210, +31-320-23-9898
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Belgium
+0800-1-7414, +31-320-23-9892
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Netherlands
+31-320-23-9890
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Sweden
+0200-117023, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Denmark
+802-40-830, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Norway
+800-30164, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Switzerland
+0800-556-966, +31-320-23-9894
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Finland
+800-93343, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Turkey
+800-44914073, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
France
+0800-807790, +31-320-23-9899
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Poland
+00800-4411321, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
United Kingdom
+0800-592-873, +31-320-23-9895
Mon - Fri: 9:00 am-6:00 pm GMT +01:00
Germany
+0800-1839-708, +31-320-23-9891
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Portugal
+0800-203589, +31-320-23-9985
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Other Countries +31-320-239-800
Mon - Fri: 8:00 am-6:00 pm GMT +01:00