Important Changes due to COVID-19

Special Enrollment Exam (SEE) delays and cancellations

Prometric will begin SEE testing, where permitted, starting June 1. Prometric test centers and staff will comply with local, state and federal regulations and guidelines to safeguard the health and well-being of test takers and staff. 

Candidates will be required to bring and wear a mask during the entirety of their time at the test center. Either a medical mask or cloth face covering is acceptable. Any candidate that comes to the test center without a mask will not be allowed to test and will not be eligible for a free reschedule. Candidates must follow all safety procedures at their test center location.

Please access the links below to check the status of your test center and understand the safety requirements:

  • Site Openings List: This list is updated daily to reflect any changes in status of test centers. Please note that some sites are only available for essential programs, and the Special Enrollment Exam is not an essential program.
  • Social Distancing Policies: Social distancing policies and test center procedures that candidates are expected to follow while at the test center.
  • Test-Taker FAQ: Frequently asked questions.

If you have a SEE exam scheduled for June 1 or after, your appointment may be impacted due to local, state or federal guidance and/or test center availability. If this occurs, you will receive an email informing you that your appointment has been rescheduled and it will include new appointment information. In addition, you will receive a second email explaining what to do if your new appointment date, time and location does not work for you. Currently, rescheduling fees are being waived.

All information above is subject to change in the interest of ensuring the health, safety, and well-being of SEE candidates as well as Prometric test center staff.  Please check  regularly for updates.

If you have additional questions, please call 800-306-3926 (toll-free) or +1 443-751-4193 (toll) Monday -Friday from 8:00 a.m.- 9:00 p.m. (ET).

 

Extension of the two-year carryover period

Generally, candidates who pass a part of the examination can carry over a passing score up to two years from the date they passed that part of the examination. To provide candidates flexibility in testing during this period of global emergency, we are extending the two-year period to three years for any examination parts that had not expired as of February 29, 2020. Only those candidates who passed a part of the examination February 29, 2020, or earlier will now have three years from the date they passed a part of the examination to pass the remaining parts. For example, if a candidate passed Part 1 on November 15, 2019, they now have until November 15, 2022 to pass parts 2 and 3.

 

BECOME AN ENROLLED AGENT

An Enrolled Agent is a tax professional who has demonstrated competence in tax preparation and representation matters. Enrolled Agents generally have unlimited practice rights, meaning they can represent any taxpayer regarding any tax matter before any IRS office. For more information, visit www.irs.gov/tax-professionals/enrolled-agents/.  

IRS SPECIAL ENROLLMENT EXAMINATION

Individuals wishing to become an IRS Enrolled Agent must take and pass the Special Enrollment Exam (SEE). The SEE is a comprehensive three-part exam. Candidates may take the three exam parts (Individuals; Businesses; and Representation, Practices, and Procedures) in any order. Prospective Enrolled Agents must pass all three exam parts within a two-year period to apply for enrollment. Here are the steps involved.

1. Create an Account

All first time users must create a new Prometric account. Access step by step instructions on how to create an account and establish a new user ID and password.

2. Review the Candidate Information Bulletin

Before you sign up to take the SEE, please review the Enrolled Agent Special Enrollment Examination Candidate Information Bulletin. This bulletin will provide you with important information about the examination and the process for becoming an Enrolled Agent.  Click here to review the Candidate Information Bulletin.

Important Changes to the Break Policy  - Beginning May 1, 2020,  the Special Enrollment Exam (SEE) will include one scheduled 15-minute break.

  • Once you have answered questions 1-50, completed your review of your answers, and acknowledged you have completed section one, the test timer will stop for up to 15 minutes. After acknowledging that you have completed the first section of the exam you will no longer be able to access the first section of the test content, including making changes to your answers.
  • You may choose to decline the scheduled break and continue testing.
  • If you choose to take the scheduled break you will leave the testing room, adhering to all security protocols.
  • If you have not returned and started the second section (questions 51-100) of the exam prior to the expiration of the 15 minutes, the exam clock will restart.
  • You are allowed to take additional unscheduled breaks; however, the exam clock will continue to count down during any unscheduled break.

3. Review Exam Content Outlines

Click below for a list of test topics for each examination part.

4. Prepare for your Exam

5. Schedule Your Exam

The Special Enrollment Examination is a three part test. The Examination parts can be taken in any order. 

Examination locations

Examinations are administered by computer at Prometric test centers.

United States

Test centers are located in most major metropolitan areas. Most locations are open on Saturdays and some locations are open on Sundays and evenings

International

Testing for the Special Enrollment Exam (SEE) between June 1, 2020 through February 28, 2021 is available at the locations and dates below: 

Seoul, Korea
Tokyo, Japan
Toronto, Canada
London, England
Bangalore, New Delhi, and Hyderabad, India

The June 15-29, 2020 international testing window was cancelled. International candidates are able to schedule in the three remaining windows shown below.

August 2020

November 2020

February 2021

  • August 17 - 2
  • August 24 - 28
  • August 31
  • November 2 - 6
  • November 9 - 13
  • November 16
  • February 1 - 5
  • February 8 - 12
  • February 15

 

The easiest way to schedule an exam is online.

1. Login to your account

2. Select “Schedule Now” next to the test name under “Ready to schedule”.

3. Select Test Center, Date & Time, and pay for your exam – This completes the scheduling process.

4. Select Schedule and pay for your exam.

After scheduling your exam, please review your appointment confirmation email to ensure that you have the correct exam, date, time, and testing location. If changes are needed, testing candidates can call 1-800-306-3926 (toll-free) or +1 443-751-4193 (toll), M-F 8am-9pm ET.

Test Accommodations Candidates

If you require testing accommodations under the Americans with Disabilities Act (ADA) or other accommodations, please complete the testing accommodation request packet and call Prometric at 800.967.1139 to speak with a Testing Accommodations Advocate.

Candidates seeking testing accommodations must submit a completed request packet. The health care provider who made the diagnosis or who is treating you must document the nature of the disability or illness on their portion of the packet and must provide their signature. This documentation will help us determine the appropriate testing accommodations. Generally, at least 30 days’ advance notice is required to arrange testing accommodations and there is no additional charge to candidates.

Access a listing of accommodations that can be provided.

Access a listing of accommodations pre-approved permissible items.

6. Important Test Day Checklist

  • Review your appointment confirmation email to confirm your appointment time.
  • Arrive at the testing center at least 30 minutes prior to your appointment.
  • Review driving directions. Allow sufficient time for travel, parking, locating the test center, and checking in. At some testing centers, there is a fee for parking.
  • Bring a valid, non-expired government-issued ID with a current photo and signature.
  • Consider wearing layers of clothing, which can be removed due to variability in temperature in the test area.
  • Prescriptions and bottled water may not be brought into the testing room but can be kept in the test center locker for access if needed.
  • Consider bringing your own soft ear plugs or use the test center-provided sound dampening ear phones to decrease distractions during the test.

REFUND REQUEST

Testing fees are generally not refundable or transferable. In very limited situations such as death of the candidate or accidentally signing up for the examination twice for the same date and time, refunds will be considered. Access the Refund Form to request a refund.

INQUIRIES AND APPEALS

Written inquiries or appeals concerning the registration, scheduling or test administration should be sent to Prometric Candidate Care. We will generally respond within 20 business days of receipt. Access the Inquiry/Appeal Form to request an appeal.

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Helpful Hints

Each exam part may be taken 4 times per testing window, which runs from May 1 to the end of February

Beginning May 1, 2020, you can print your score report by following the instructions below:

  1. Go to https://scorereports.prometric.com.
  2. Enter your full exam confirmation number. It must be 16 digits in length and include leading zeros, when applicable. 
  3. Enter your last name.
  4. Click “Validate Score Report” button.
  5. Once the requested score report appears on your screen, click the green “Print Score Report” button.

If you need assistance locating your confirmation number or printing your score report, call 800-306-3926 (toll-free) or +1 443-751-4193 (toll), Monday through Friday between 8 a.m. and 9 p.m. (ET).

Note: You may also obtain score report results from prior test attempts by entering the required information as explained above.

Contact Us

United States & Outside
the U.S.
1-800-306-3926 (toll-free) or +1 443-751-4193 (toll) Mon - Fri: 8:00 am-9:00 pm ET