ASQ Certification exams have resumed. For a current list of Prometric site openings click here.

What’s New?

ASQ candidates can now take their exam via two different administration choices. Candidates can not only take their exams at their local Prometric testing site but can now take their exam from the comfort of their home via ProProctor (remote proctoring).

Prometric Testing Centers: Prometric will be operating test centers at 50% capacity to provide safe distance between candidate testing stations where permissible by law. Candidates will be required to wear a mask in order to test. For more information regarding Social Distancing Policies in your area click here.

ProProctor (remote proctoring): Candidates can take their exams online through Prometric ProProctor) Please click here to learn more about remote testing. (*Please note that the Certified Master Black Belt is not eligible for remote testing.)

For candidates in need of technical support while taking their ProProctor exam, please call 800-226-7958. The ProProctor exam support line is available daily from 7 AM - 12:30 AM EDT.

Prometric will continue to notify you should your current exam appointment need to be rescheduled due to limited capacity at testing centers. We apologize in advance for any inconvenience this may cause and appreciate your cooperation as we work to provide the safest possible testing conditions.

Due to unprecedented volumes on Prometric phone lines and email requests, responses during this time will be significantly delayed. We encourage you to reschedule online in order to avoid those delays. You can also contact for further questions.

  • ASQ has extended testing window dates for the remainder of 2020 to span the entire month.
  • Candidate eligibility periods have been extended through the rest of the year.
  • Prometric will be temporarily accepting expired government IDs, (*only those that have expired since February 1st, 2020) - as quarantine restrictions may have affected the ability to renew IDs for many individuals.


Information about ASQ

ASQ Certification Information - Learn more about the tests offered by Prometric by visiting the ASQ Web site.

Contacts By Location

Locations Contact Open Hours Description

United States




Mon - Fri: 8:00 am-9:00 pm ET

Latin America +1-443-751-4995

Mon - Fri: 9:00 am-5:00 pm ET

Locations Contact Open Hours Description


+86-10-82345674+86-10-61957801 (fax)

Mon - Fri: 8:30 am-7:00 pm GMT +10:00




Mon - Fri: 9:00 am-5:30 pm GMT +05:30




Mon - Fri: 9:00 am-6:00 pm GMT +09:00




Mon - Fri: 9:00 am-6:00 pm GMT +09:00





New Zealand






Mon - Fri: 8:30 am-7:00 pm GMT +10:00

Locations Contact Open Hours Description
Europe +31-320-239-540

Mon - Fri: 9:00 am-6:00 pm GMT +10:00

Middle East +31-320-239-530   IT - MS
Sub-sahara Africa +31-320-239-593

Mon - Fri: 9:00 am-6:00 pm GMT +10:00

Locations Contact Open Hours
ProProctor 800-226-7958

Mon - Sun: 7:00 am-12:30 pm EDT