Attention: In response to COVID-19 procedures, Prometric has temporarily redirected their Candidate Care staff from inbound phone inquiries to service issues dealing with capacity displacements and cancellations.  If you are having trouble with the online scheduling system, communications to Prometric are being directed via the form on their contact us page. This is currently the best avenue to ensure you receive support. Please be warned that response times may still be delayed due to a high volume of requests.

API Candidates - What to Expect on Exam Day

Depending on the exam you are eligible to take, you have the option to take the exam at a Prometric Testing Center or as a remotely proctored online exam.

 Scheduling your exam:

  1. To schedule your exam at a Prometric Testing Center

Schedule your Exam at a Prometric Testing Center

Reschedule your Exam at a Prometric Testing Center

  1. To schedule a Remotely Proctored Exam

Notice: Only the following exams can be taken either in a Prometric Testing Center or by Remote Proctor:

  • 571 - Corrosion & Material Certification
  • 577 - Welding Inspection/Metallurgy
  • 580 - Risk Based Inspection Certification
  • SIFE - Source Inspector Fixed Equipment
  • SIRE - Source Inspector Rotating Equipment
  • SIEE - Source Inspector Electrical Equipment

 

Review the ProProctor User Guide and confirm your computer’s compatibility to allow remote proctoring.  Remote proctored online exams are offered using Prometric’s ProProctor™ application. For a remotely proctored exam, you must supply the computer which must have a camera, microphone and an internet connection and be able to install a lightweight app prior to the test event. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.

To confirm that your computer and network will allow testing through ProProctor™ click here.

Schedule your Remotely Proctored Exam

Reschedule your Remotely Proctor Exam

 

When scheduling your exam, you will need to provide an e-mail address to which Prometric will send your exam confirmation and API exam results. If you have difficulty scheduling your exam, please call the appropriate Prometric Regional Registration Center below directly.

Contacts By Location
Americas
Locations Contact Open Hours Description
United States
Mexico
Canada
1-866-272-8378
Mon - Fri: 8:00 am-8:00 pm ET
Latin America +1-443-751-4995
Mon - Fri: 9:00 am-5:00 pm ET
Asia Pacific
Locations Contact Open Hours Description
Australia
Indonesia
Malaysia
New Zealand
Philippines
Singapore
Taiwan
Thailand
+603-76283333
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
China
+86-10-82345674, +86-10-61957801 (fax)
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
India
+91-124-4147700
Mon - Fri: 9:00 am-5:30 pm GMT +05:30
Japan
+81-3-6204-9830
Mon - Fri: 9:00 am-6:00 pm GMT +09:00
Korea 007-9814-2030-248
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
EMEA - Europe, Middle East, Africa
Locations Contact Open Hours Description
Europe +31-320-239-540
Mon - Fri: 9:00 am-6:00 pm GMT +10:00
Middle East +31-320-239-530
Sub-sahara Africa +31-320-239-593
Mon - Fri: 9:00 am-6:00 pm GMT +10:00