Young to Lead Client and Candidate Experience for Prometric Europe and Middle East

BALTIMORE, MD, USA – February 28, 2022 – Today, Prometric announced the appointment of John Young to Client Success Director for Prometric Europe and Middle East (EMEA). In this role, John will oversee the delivery of Prometric’s end-to-end solutions to provide a world-class client experience, leading and managing the EMEA Client Services team to ensure client program objectives, revenue, new business growth operations, and service level targets are met and maximized.

“John has a strong history of leading teams and delivering business value to clients in many different sectors,” said Azadar Shah, Vice President, Growth Leader in Europe and Middle East for Prometric. “As the testing and assessment industry rapidly evolves, his wealth of experience and knowledge of the industry will ensure we are well-equipped to help our clients prepare their business strategies and operations for the future.”

Prior to joining Prometric, John served as Vice President of Solution Engineering, Architecture and Consulting for Sungard Availability Services and Head of Strategic Sales at Experian, a data and analytics company. He also served as Vice President of Technical Sales Consulting at AT&T. His vast experience in management consulting and change management will provide increased value to Prometric’s clients.

“I am honored to join Prometric and the incredible EMEA leadership team,” said John Young. “Prometric is a global leader in the testing and assessment industry, and I am excited to jump into this new role. We’ve seen a lot of changes in the industry over the past few years including enhanced remote delivery and increased accessibility features. I look forward to ensuring our clients have the support and tools they need to bring successful testing solutions to their customers.”

John Young is based in the United Kingdom and will report directly to Azadar Shah.


About Prometric

Prometric is a global leader in test development, test delivery, and assessment services

and enables test sponsors worldwide to advance their credentialing programs through test development and delivery solutions that set the standard in quality and service excellence. Prometric offers a comprehensive and reliable approach to advising, developing, managing and delivering programs in an integrated, technology-enabled environment across the world’s most secure testing network in more than 180 countries. For more information, visit