Take your exam anytime, anywhere with Prometric’s secure remote-assessment platform, ProProctor™.
Need to take your exam? Visit our ProProctor Portal.
*Be prepared with your confirmation number from your confirmation email.
Watch our "What to Expect" video for step-by-step information on what to expect during your ProProctor testing appointment.
How do I start my exam?
How do I schedule a ProProctor exam?
How do I find out if my exam is eligible for ProProctor?
What system requirements are there for using ProProctor?
ProProctor has the following system requirements:
- Screen Resolution: 1024 X 768 (Recommended: 1920px x 1080px)
- Operating System: Windows 8.1 or MacOS 10.13 or higher except for 13.0 through 13.2.1.
IMPORTANT: We recommend upgrading to the latest version of MacOS.
NOTE: iPad/Android tablets are not currently supported. Microsoft Surface or similar can be used only when configured in laptop mode.
- WebCam Resolution: 640 X 480p
- WebCam: Using a mobile device as a web camera is not supported.
- Microphone: Enabled
- Download Speed: 1.0 mbps (recommended 5.0 mbps)
- Upload Speed: 0.5 mbps
- Important: VPNs, firewalls, and Virtual Machines (VMs) are not compatible with ProProctor.
Where can I take my exam?
Your remote testing environment must meet the following requirements:
- Testing location must be indoors (walled), well lit, free from background noise and disruptions.
- No third party may be present in the room or enter the room for the duration of the exam. If this occurs, your exam will be terminated and/or your results invalidated.
- Your workstation and surrounding area must be free of pens, paper, electronic devices, etc. No content that could potentially provide an unfair advantage during your exam, including that posted on walls or within your immediate area, should be present during your exam session.
- Two tissues are permitted at workstation but must be inspected by the Proctor prior to start of exam.
If taking an exam from a company office, windows and/or glass doors must be covered or contain frosted glass to eliminate distractions and prevent outside viewing. If testing from a personal space (home office, hotel, etc.) candidates should cover windows and/or glass doors to eliminate distractions – if possible.
How do I make sure my internet connection doesn't get disrupted during the exam?
Internet is a great way to connect, but like any wireless connection, there can be fluctuations in speed and reliability of a network. Taking a lengthier exam opens up more possibilities for these disruptions to occur. To help ensure you are able to sit a stable connection for an online exam here are some things you could consider:
- Have a stable connection
- Identify the place in their house where wifi is strongest and test there
- Do not have other family members sucking up internet bandwidth with Netflix, social media, etc.
What security processes does a test taker go through?
In order to start an exam, test takers are required to:
- Provide an original, valid (unexpired), government issued photo & signature bearing identification. Validity and the number of acceptable IDs is predetermined by your test sponsor.
- Show your workstation and surrounding area.
- Raise your pants legs above your ankles, empty and turn all pockets inside-out and raise shirt sleeves above your wrists prior to every entry into the online test. If you are wearing eyeglasses you will be required to remove them for visual inspection to ensure they don’t contain a recording device.
- Remove large jewelry items from your person prior to and throughout the duration of the exam.
- Pull your hair back to ensure nothing is attached to your ear that could provide an unfair advantage - i.e. a bluetooth earpiece.
What is allowed / not allowed in my testing area?
- Unauthorized personal items may not be accessible while testing. Such items include, but are not limited to: outerwear, hats, food, non-water beverage, purses, bags or briefcases, notebooks, watches, cell phones, electronic devices, or wearable technology.
- Eating, drinking a non-water beverage, smoking, and chewing gum are prohibited during the exam.
- Written notes, published materials and other testing aids are strictly prohibited.
- Light clothing items removed for comfort such as sweaters, suit jackets, scarves, etc., must be hung on the examinee’s chair, not placed in laps or on the workstation desktop. Outerwear such as heavy coats, parkas, rain coats, etc., is not permitted in the immediate testing area.
- Changing location while testing, turning off lighting or audio, speaking to or receiving aid from other individuals is strictly prohibited.
Can I take a break during the exam?
Leaving the camera view while the exam is in progress is strictly prohibited unless otherwise specified by your test sponsor.
Can I test on a tablet?
No. At this time, only laptops and desktop computers are supported for ProProctor exams. Dual- monitor configurations are also not allowed.