Prometric

NM Nurse Aide

7941 Corporate Dr.

Nottingham MD 21236

Phone: 866.391.1945

NMCNA@prometric.com

Include Your Prometric ID

IMPORTANT NOTIFICATION – PLEASE READ 

Effective June 30th, Prometric will no longer administer the New Mexico Nurse Aide Competency Examination or manage the Certified Nurse Aide (CNA) Registry for the New Mexico Human Services Department (HSD) and the New Mexico Department of Health (DOH). Last official day of testing is June 22nd.

Extended Grace Period

The New Mexico Division of Health Improvement is extending a grace period for all nurse aide certifications that are set to lapse between June 30th and August 31st will be considered active until September 30, 2024. Please Note: No further grace periods will be authorized for applications received past September 30, 2024.

 Testing applications

Prometric will no longer accept testing applications as of May 31st. Testing applications received after May 31st will be sent to DOH for processing. Beginning June 1st, you will need reach out DOH for further information as to where to mail your testing application. We will make every effort to schedule all candidates whose applications have been received prior to the deadline, May 31st , if we are not able to test you, we will refund all applicable fees.

 Renewal applications

Prometric will no longer accept Renewal applications as of June 21st. If we receive renewal applications postmarked after June 17th – they will be sent to DOH for processing. Please check back for more information as to where to mail your renewal application. 

For questions – please contact:

Division of Health Improvement

5300 Homestead Road NE, Suite 300-3114

Alburquerque, NM 87110

 

Certified Nurse Aide Registry and Training Program

505.861.9680

Fax: 505.841.6551

E-mail: CNA.Registry@DOH.nm.gov

Candidate Information Bulletin

The candidate information bulletin has all of the information you will need regarding certification routes, testing requirements, testing fees, and information on renewing your CNA certification. Review this document before submitting your application.

Application & Other Forms

If your name or address has changed since the last time you tested with us, use this form to update your information.

Testing Accommodations

Prometric provides a variety of accommodations to candidates that qualify under the American’s with Disabilities Act (ADA). Submit this form with your application to receive accommodations on exam day.

Prepare for the Exam

Below you will find exam preparation materials for your Clinical Skills exam including the exact checklist that will be used by your evaluator.

Test Sites

Contact the NM Operations Team

OpsServiceTeam@prometric.com

Phone: 1.866.794.3497 Option 2 then Option 1

M-F 8am to 6pm EST

Certification Renewal Form

If you are a current CNA ready to renew, submit he below form at least 2 weeks prior to your certificate expiration.

Verify Certification Status

Use the link below to access the state CNA Registry and verify the status of a CNA.

If your name or address has changed since the last time you tested with us, use this form to update your information.