Welcome to the scheduling page for your SAFE MLO test

The SAFE Mortgage Licensing Act of 2008 requires all licensed Mortgage Loan Originators to pass a test developed by NMLS. Each Loan Originator must take and pass the SAFE MLO Test in order to satisfy the SAFE test requirements of any single state jurisdiction.

PLEASE NOTE: If you have not paid for your test enrollment(s) through NMLS, you will need to log into your account via this link: NMLS login page.  All test enrollments must be paid for and opened through NMLS before scheduling.

SCHEDULING YOUR TEST

You have two options to schedule your test:

Option 1: Schedule your test in a Prometric Test Center.

Option 2: Schedule your test for Online Proctored Delivery.

ONLINE TEST DELIVERY RESOURCES AND SYSTEM REQUIREMENTS 

If you schedule your test to be delivered online, you MUST review the following in order to ensure you meet the necessary equipment and testing room requirements:

  1. Prometric ProProctor User Guide
  2. System Requirements

IMPORTANT TEST POLICIES AND RULES OF CONDUCT

All candidates will be required to read and agree to the NMLS Rules of Conduct for Test Takers prior to taking the test.  Candidate are also required to read and accept the Candidate Confidentiality & Test Security Agreement before paying and registering for the test. 

Identification Requirements

Please present one form of government-issued, valid identification, bearing both a photograph and a signature. No photocopies or faxes of identification or of name change documentation will be accepted.

Personal Items

No personal items, food or drink, including coffee and water, are permitted inside the testing room. Personal items include, but are not limited to: pens, pagers, cellular phones, watches, hats, non-medical electronic devices, outerwear, purses and wallets. If testing at a Prometric test center, personal items must be kept in your assigned locker or returned to your car prior to the start of your test. As the testing vendor is not responsible for any personal items, they encourage you to bring only your identification into the Center. If testing online, personal items must be left outside of the room you test in.

Religious Apparel

Religious items such as head coverings, rosary beads, kabbalah bracelets, etc., are permitted in the testing room after being visually inspected by the Test Center Personnel. Similar to any other clothing or jewelry, any religious items allowed to be worn in the testing room must remain on at all times. Removed religious apparel must be stored in your locker.

Calculators

Test Center Delivery: If you need a calculator for your testing session, please see the Test Center Personnel. You will be provided with a non-programmable, non-printing calculator.

Online Test Delivery: A physical calculator is not permitted. A four-function calculator is available on screen as part of your test.

Erasable Note Boards

Test Center Delivery: Erasable note boards and pens will be provided to you upon admittance to the testing room. If you need additional note boards or pens, please alert the Test Center Personnel. The note boards and pens must be returned at the end of your test.

Online Test Delivery: Scratch paper/erasable note boards are not permitted.  An online scratch pad is available on screen as part of your test. 

Restroom Breaks

Test Center Delivery: Restroom breaks are permitted; however, the time on your test will continue to count down. You will be asked to sign the logbook and show your identification both when exiting and re-entering the testing room. Per NMLS testing policies, you are not permitted to leave the building during an unscheduled break unless required to do so to use the bathroom facilities. You will not be permitted to access any study materials, make any phone calls, access electronic media or your locker during an unscheduled break. If you need to access an item stored in the test center locker during an unscheduled break, such as food or medicine, you must notify the Test Center Personnel before you retrieve the item. You are not permitted to access any personal item as referenced above.

Online Test Delivery: Restroom breaks are permitted; however, the time on your test will continue to count down. Notify your proctor if you need to take an unscheduled break. Upon return from an unscheduled break, a security check will be performed. Per NMLS testing policies, you will not be permitted to access any study materials, make any phone calls, or access electronic media during an unscheduled break.

For more information about NMLS and testing requirements, visit the Testing page of the NMLS Resource Center.

RESCHEDULING/CANCEL POLICY

If you need to reschedule an appointment you must do so before noon (12:00 p.m.) Eastern Time, 2 business days prior to the scheduled appointment using the Reschedule/Cancel option on this Web site or by contacting Prometric's automated voice response system at: 1-877-671-6657.  You will need to provide Prometric with your confirmation number.  There is no charge for rescheduling or canceling an appointment if the change is made in a timely manner. Untimely cancellation of a test or failing to show for an appointment will result in the test enrollment window being closed, and the candidate must request and pay for a new enrollment window prior to scheduling a new test appointment.  Individual testing sites are unable to schedule, reschedule or cancel appointments. For more information please review Section 4.1 of the MLO Testing Handbook.

SPECIAL TEST ACCOMMODATIONS

If you would like to request a special accommodation for your test(s), please read the information below before scheduling your appointment. To request the special accommodation(s) approval, please contact the NMLS Accommodations team at 1-877-416-6657 and select Option 2. After your request is processed, you will receive further information for scheduling your test appointment.

Please note that any request to bring personal belongings into the testing room needs to be approved prior to scheduling your test appointment. Personal belongings include but are not limited to: prescription and non-prescription medications, medical devices, etc.

To obtain additional information regarding reasonable testing accommodations, please visit the Special Accommodations page within the NMLS Resource Center website

Contacts By Location

Locations

Contact

Open Hours

Description

United States

Mexico

Canada

1-877-671-NMLS(6657)

Mon - Fri: 8:00 am-8:00 pm ET

 

Contacts By Location

Americas

Locations Contact Open Hours Description
United States
Mexico
Canada
1-877-671-NMLS(6657)
Mon - Fri: 8:00 am-8:00 pm ET