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Congratulations! You are one step closer to earning your NRCA ProCertification status

General Information
·   Special testing accommodations
If you require special testing accommodations to take your exam, you need to contact NRCA prior to scheduling your exam appointment.
·   Identification requirements
To gain admission to the testing center, you must present a valid (unexpired) government issued photo ID. Failure to supply proper ID at the time of the exam is considered a missed appointment.
·   Cancelation or rescheduling
An exam appointment must be canceled or rescheduled 30 days prior to the scheduled appointment to avoid paying an additional fee. Click on the appropriate icon above to cancel or reschedule your exam appointment.
·  Late arrival or failing to arrive for a scheduled exam
Arriving late or failing to arrive for a scheduled exam is considered a missed appointment and will require an additional fee to reschedule.
·   Retake fee
If you are required to retake the online exam, an additional fee will be assessed as follows: $199 for NRCA members and $399 for nonmembers.
If you have any questions about scheduling an exam or finding a testing location, hover over “Contact Us” on the upper right corner of the green ribbon at the top of the page. Click on “Test Takers” to reveal several Prometric contact options.
If you have any questions about the NRCA ProCertification exam process, call (866) ASK-NRCA (275-6722) and ask for the Certification Department or email


The most prestigious testing organizations in the world choose Prometric.