*IMPORTANT ANNOUNCEMENT**UPDATED INFORMATION IN REGARDS TO SYSTEM CHANGES

Starting on Monday, January 23rd, candidates will be directed to a new Registration and Scheduling page within Prometric’s Candidate Management System.

New candidates will now need to create a new profile before scheduling their exam.  Candidates who have previously tested with Prometric, will receive a Welcome email between January 20th – January 22nd, which will contain a link for you to create your account.  You MUST use this link to create your account.  Your account will be linked to your Profile, and you will be able to see your testing history.  If you have already passed your exam and have applied for your license, you do NOT need to re-take your examination.

 IMPORTANT INFORMATION ABOUT SCHEDULING YOUR EXAM

  • If you have registered and paid but have not yet scheduled for your exam before January 17th, you will be issued a refund.  You will then need to follow the ‘new steps’ to create and account and schedule your exam. Please note that a refund check could take up to 2-4 weeks for processing.
  • Every candidate will need to create a new account, but those with existing profiles will need to use the welcome email as a starting point.  If a candidate creates a new profile without using that link, a duplicate profile will be created and could result in scheduling challenges.

Rest assured that the process for scheduling an appointment will remain the same but will be on the new system. 

Should you have any questions, please contact Candidate Cares @ 1-800-868-6113.

 

Fingerprinting Update:

Please be advised Prometric no longer offers fingerprinting for Arizona candidates.  Effective: 11/21/2022, the Arizona DIFI has changed the fingerprinting vendor to Fieldprint. Navigate to the Fieldprint website: https://arizona.fieldprint.com/ to schedule your fingerprinting appointment.  For more information, please click here to view the AZDIFI notification.

Here are the basic steps to get you ready for your Arizona Insurance Exam. 

1.  Create or Login to Your Account

Please ensure when creating your profile that you provide Prometric with the correct DOB and SSN.  If you fail to provide accurate information, this will result in you being unable to apply for your license after you have passed your examination(s).  Should a demographic update be required after your have scheduled or taken your exam, please contact Prometric directly for handling.

Before scheduling your test, please create an account or log into your existing account.

2. Schedule Your Test

Once you are set up and logged into your account, you are able to schedule your test.

  • Create or login to your profile as outlined in Step 1
  • Click on “Register” next to the exam that you would like to take
  • Select which pre-licensing school/education provider you used when preparing for your exam from the drop down list
    • If you did not utilize a pre-licensing school/education provider when preparing for your exam, please select “none”  
    • If your pre-licensing school/education provider is not listed, please select “Other” from the drop down list
  • Once the above has been completed by clicking on the “submit” button, your exam will now be listed under the “Ready to Schedule” section of the page

3. Review the Test Content Outlines

Prepare for your upcoming test by carefully reading the Test Content Outlines which have been prepared to help you successfully pass the test.

Series Title
13-31 Insurance Producer - Life
13-32 Insurance Producer - Accident and Health
13-33 Insurance Producer - Life, Accident and Health
13-34 Insurance Producer - Property and Casualty (commercial and noncommercial)
13-35 Bail Bond Agent
13-36 Insurance Claims Adjuster (property and casualty)
Series Title
13-41 Surplus Lines Insurance Broker
13-42 Insurance Producer - Property (commercial and noncommercial)
13-43 Insurance Producer - Casualty (commercial and noncommercial)
13-44 Insurance Producer - Personal Lines (noncommercial property and casualty)
13-46 Arizona Examination for Crop Insurance Producer

4. Download the License Information Bulletin

Please download the License Information Bulletin to find more information regarding fees, scheduling policies, scoring information and FAQs.