Welcome! Arriving at this page means you’re well on your way to scheduling an exam, finding a test location or a number of other actions.

Scheduling your Exam

There are two ways to take your exam. Depending on the exam you are taking, you can take your exam either in a Prometric Test Center where we provide the computer or through a remotely proctored internet enabled location of your choice where you must provide a computer with a camera, microphone and an internet connection.

1. To schedule your exam at a Prometric Testing Center

Select the appropriate icon on left hand side to get started.

2. To schedule a Remotely Proctored Exam

Online, remote exams are offered using Prometric’s ProProctor™ application. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.

To confirm that your computer and network will allow testing through ProProctor™ click here and perform the system check. 

Select the appropriate icon on left hand side to get started.

Additional Information

A tutorial of Surpass is available to preview the navigation functions including the highlight feature, the strike out feature, and marking questions for review. To access this tutorial, please visit www.prometric.com/TakeSurpassTutorial

If you are testing February 2018 and after, you can access a copy of your Score Report with your appointment ID and last name here: https://scorereports.prometric.com/

Rescheduling or canceling your exam appointment (test center location, date, time) is permitted by Prometric up to five (5) days before your scheduled appointment. Appointments may only be rescheduled within the same exam window. Reschedule and Cancellation fees are associated with appointment changes and paid to Prometric. Information on refunds and transfers (contact information, deadlines, fees, and request forms) can be found in the Certification Handbook on ACRP's website

Contacts By Location

Americas
Locations Contact Open Hours Description
United States
Mexico
Canada
1-800-967-1139
Mon - Fri: 8:00 am-8:00 pm ET
United States
Mexico
Canada
1-800-481-6525
Mon - Fri: 8:00 am-8:00 pm ET
Latin America +1-443-751-4995
Mon - Fri: 9:00 am-5:00 pm ET
Asia Pacific
Locations Contact Open Hours Description
Australia
New Zealand
+612-96405899
Mon - Fri: 8:30 am-5:00 pm GMT +10:00
China
+86-10-82345674
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
India
+91-124-4517140
Mon - Fri: 9:00 am-5:30 pm GMT +05:30
Japan
+81-3-6204-9830
Mon - Fri: 9:00 am-6:00 pm GMT +09:00
APC&G
Korea 007-9814-2030-248
Mon - Fri: 12:00 am-12:00 pm (+ 9 GMT)
Other Countries +603-76283333
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
South East Asia +60-3-7628-3333
Mon - Fri: 8:00 am-8:00 pm GMT +08:00
EMEA - Europe, Middle East, Africa
Locations Contact Open Hours Description
Middle East +31-320-239-530
Other Countries +31-320-239-540
Mon - Fri: 9:00 am-6:00 pm GMT +10:00
Sub-sahara Africa +31-320-239-593
Mon - Fri: 9:00 am-6:00 pm GMT +10:00