Please plan your exam date carefully. You can reschedule or cancel your exam without any fee penalty, as long as you do so more than 30 (thirty) full calendar days before your scheduled exam appointment.

If you want to reschedule/cancel your exam within 6-29 calendar days before the exam date, you must pay Prometric the $25 reschedule/cancellation fee.

If you want to reschedule/cancel your exam within 5 or fewer days before the exam date (i.e. 1-4 days before the exam date), FIRST, you must contact CCHI (at the email provided below) and pay the $130 reschedule/cancellation fee.

If you don’t show up for the scheduled exam, OR if you are more than 10 minutes late, you will forfeit your entire exam fee. To schedule a future exam in this case, you must contact CCHI and pay the full exam fee.

For any questions about fees, eligibility, ADA accommodations, or test results, please contact CCHI directly, via email ONLY, at


Information about CCHI

CCHI’s application and certification process – learn more about CCHI’s national certification for healthcare interpreters.

CoreCHI™ Examination                                                 

CHI™ Examinations in Spanish, Arabic and Mandarin