There are now two ways to take your exam. You have the option to take your exam either in a Prometric Testing Center or at a location of your choice where you must provide a computer with a camera, microphone and an internet connection with a Remote Proctor.

Your Eligibility ID is still required to schedule your exam.

Scheduling your Exam

1. To schedule your exam at a Prometric Testing Center

To check test center availability in your area and make your appointment at a Prometric Test Center select the appropriate icon on left hand side under Test Center Exam. 

2. To schedule a Remotely Proctored Exam

Online, remote exams are offered using Prometric’s ProProctor™ application. For a remotely proctored exam, you must supply the computer which must have a camera, microphone and an internet connection and be able to install a lightweight app prior to the test event. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.  To confirm that your computer and network will allow testing through ProProctor™ visit https://rpcandidate.prometric.com/ 

To schedule a Remotely Proctored exam, select the appropriate icon on the left side of the screen under Remotely Proctored Exam.

Rescheduling your existing appointment between a Prometric Testing Center and Remotely Proctored Exam

If you have an existing appointment at a Prometric Testing Center and you wish to change to a Remotely Proctored Exam, select the appropriate icon on the left side of the screen under Remotely Proctored Exam.

If you have an existing appointment at a Remotely Proctored Exam and you wish to change to a Prometric Testing Center, select the appropriate icon on left hand side under Test Center Exam. 

ProProctor™ System Requirements:

  • Laptop/PC Power Source: Please plug your device directly into a power source, unattached from a docking station. 
  • Screen Resolution: 1920 x 1080 is the minimum resolution required 
  • Operating System: Windows 7 or higher | MacOS 10.13 or higher
  • Web Browser: Current version of Google Chrome  
  • Internet Connection Speed: 0.5 mbps or greater.  Please position your device where you can receive the strongest signal. For the best experience, please use an Ethernet cable to connect directly to the router.

The ProProctor™ User Guide is available for your review.

CONTACT NUMBERS
Location Hours Primary Secondary Description
North America M-F 8 a.m.-8 p.m. ET 1-800-741-0934    
Location Hours Primary Secondary Description
China Mon-Fri 8:30-19:00 GMT +10:00 +86-10-62799911    
India Mon-Fri 9:00-17:30 GMT +05:30 +91-0124-451-7160    
Japan Mon-Fri 8:30-19:00 GMT +10:00 +03-5541-4800    
Japan Mon-Fri 8:30-19:00 GMT +10:00 +0120-347-737    
Japan Mon-Fri 8:30-19:00 GMT +10:00 +0120-387-737    
Malaysia Mon-Fri 8:00-20:00 GMT +08:00 +1800-18-3377    
Other Countries Mon-Fri 8:30-19:00 GMT +10:00 +60-3-7628-3333    
Location Hours Primary Secondary Description
Austria Mon-Fri 8:00-18:00 GMT +01:00 +0800-298-582 +31-320-23-9893  
Belgium Mon-Fri 8:00-18:00 GMT +01:00 +0800-1-7414 +31-320-23-9892  
Denmark Mon-Fri 8:00-18:00 GMT +01:00 +802-40-830 +31-320-23-9895  
Eastern Europe Mon-Fri 8:00-18:00 GMT +01:00 NA +31-320-23-9895  
Finland Mon-Fri 8:00-18:00 GMT +01:00 +800-93343 +31-320-23-9895  
France Mon-Fri 8:00-18:00 GMT +01:00 +0800-807790 +31-320-23-9899  
Germany Mon-Fri 8:00-18:00 GMT +01:00 +0800-1839-708 +31-320-23-9891  
Ireland Mon-Fri 8:00-18:00 GMT +01:00 +1800-626104 +31-320-23-9897  
Israel Mon-Fri 8:00-18:00 GMT +01:00 +180-924-2007 +31-320-23-9895  
Italy Mon-Fri 8:00-18:00 GMT +01:00 +800-878441 +31-320-23-9896  
Netherlands Mon-Fri 8:00-18:00 GMT +01:00 +31-320-23-9890    
Norway Mon-Fri 8:00-18:00 GMT +01:00 +800-30164 +31-320-23-9895  
Other Countries Mon-Fri 8:00-18:00 GMT +01:00 +31-320-239-800    
Poland Mon-Fri 8:00-18:00 GMT +01:00 +00800-4411321 +31-320-23-9895  
Portugal Mon-Fri 8:00-18:00 GMT +01:00 +0800-203589 +31-320-23-9985  
Russia Mon-Fri 8:00-18:00 GMT +01:00 +7-495-580-9456 +31-320-23-9895  
South Africa Mon-Fri 8:00-18:00 GMT +01:00 +0800-991120 +31-320-23-9879  
Spain Mon-Fri 8:00-18:00 GMT +01:00 +900-151210 +31-320-23-9898  
Sweden Mon-Fri 8:00-18:00 GMT +01:00 +0200-117023 +31-320-23-9895  
Switzerland Mon-Fri 8:00-18:00 GMT +01:00 +0800-556-966 +31-320-23-9894  
Turkey Mon-Fri 8:00-18:00 GMT +01:00 +800-44914073 +31-320-23-9895  
United Kingdom Mon-Fri 9:00-18:00 GMT +0800-592-873 +31-320-23-9895