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Request an appeal

Submit your request for an appeal if you believe an unusual event or condition related to the administration of your exam caused a significant adverse effect on your performance during your testing experience or if you had a personal hardship situation that prevented you from testing.

Please include:

  1. A valid reason for appeal
  2. Additional supporting documentation


Our team will review your request and send you a written response within 10 business days of receipt, unless further information or details are required.

For appeals related to CPA, ETS, ICMA, or FINRA exams, please contact these organizations directly.

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Thank you for contacting Prometric. We are unable to assist you via this form. Please find the contact information below for further assistance:

United States: 1-800-306-3926 (toll-free)
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Outside the U.S.:1-443-751-4193 (toll)
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Website: www.prometric.com/see

Prometric
Attn: IRS Special Enrollment Examination
7941 Corporate Drive
Nottingham, MD 21236

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