If your test has been cancelled or rescheduled due to our COVID-19 closures or preventative measures, Prometric will send you an email as soon as possible with further instructions regarding your exam. For additional information on rescheduling, refunds, and other impacts to candidates, please click here.
Should you need support, please visit our “Contact Us” page to request assistance via email. Please note that we are currently experiencing a high volume of inquiries related to the COVID-19 outbreak; as a result you may experience a significant delay in response to your query. We know this is a critical need, and we continue to add resources to aid candidates in rescheduling options. For updated information on the steps we are taking to protect your health and well-being, please click here.
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