(Based on version 2.4 International Edition)
Name of Product/Version: Prometric Public Website
Report Date: May 2021
Product Description: Prometric.com is the single public facing entry point for Prometric’s clients and candidates. It provides access to critical resources and the ability for clients to communicate information to candidates and for candidates to find information about how to schedule an appointment and important test day information.
Contact Information: Marc Van Hasselt, Marc.VanHasselt@prometric.com
Notes: An additional term, “Applicable - Not Tested” has been used to denote sections wherein success criteria are applicable to the product but were not within the scope of testing. This term is used exclusively within Section 508 Chapter 6, “Support Documentation and Services”.
Evaluation Methods Used: Testing Prometric public website involved a combination of automated and manual testing on a Windows desktop. Level Access (Level) comprehensively tested a selection of pages using, among other methodology, the screen reader JAWS 2020, exclusive use of the keyboard, browser zoom, and manual inspection of code and Accessibility API output (using tools such as ANDI).
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
| Standard/Guideline | Included in Report |
|---|---|
| Web Content Accessibility Guidelines 2.1 | Level A - Yes Level AA- Yes Level AAA - No |
| Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 | Yes |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
Success Criteria: Level A
1.1.1 Non-text Content
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.1.1 Non-text Content (Level A)
| Web: Supports | Web: Text equivalents are provided for all non-text elements on the Prometric website. |
1.2.1 Audio-only and Video-only (Prerecorded)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
| Web: Supports | Web: There is no audio-only or video-only content present in the Prometric website. |
1.2.2 Captions (Prerecorded)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.2.2 Captions (Prerecorded) (Level A)
| Web: Supports | Web: There is no synchronized multimedia content present in the Prometric website. |
1.2.3 Audio Description or Media Alternative (Prerecorded)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
| Web: Supports | Web: There is no synchronized multimedia content present in the Prometric website. |
1.3.1 Info and Relationships
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.3.1 Info and Relationships (Level A)
| Web: Supports | Web: Information, structure, and relationships conveyed through presentation are programmatically determinable in the Prometric website. |
1.3.2 Meaningful Sequence
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.3.2 Meaningful Sequence (Level A)
| Web: Supports | Web: Content on the Prometric website is ordered in a logical reading sequence. |
1.3.3 Sensory Characteristics
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.3.3 Sensory Characteristics (Level A)
| Web: Supports | Web: The Prometric website does not rely on sensory characteristics to understand or operate content. |
1.4.1 Use of Color
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.4.1 Use of Color (Level A)
| Web: Supports | Web: Content on the Prometric website does not rely on color as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
1.4.2 Audio Control
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.4.2 Audio Control (Level A)
| Web: Supports | Web: The Prometric website does not present audio that plays automatically. |
2.1.1 Keyboard
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.1.1 Keyboard (Level A)
| Web: Supports | Web: All functionality of the content in the Prometric website is operable with a keyboard, and without specific timings required. |
2.1.2 No Keyboard Trap
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.1.2 No Keyboard Trap (Level A)
| Web: Supports | Web: The Prometric website does not have any instances of keyboard focus becoming trapped in a component. |
2.1.4 Character Key Shortcuts
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 2.1.4 Character Key Shortcuts (Level A 2.1 only) Also applies to: Revised Section 508 - Does not apply | Web: Supports | Web: Keyboard shortcuts are not implemented in the Prometric website. |
2.2.1 Timing Adjustable
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.2.1 Timing Adjustable (Level A)
| Web: Supports | Web: The Prometric website does not impose time limits. |
2.2.2 Pause, Stop, Hide
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.2.2 Pause, Stop, Hide (Level A)
| Web: Supports | Web: Pages on the Prometric website do not feature any moving, blinking, scrolling, or auto-updating content, except on the homepage where there is a mechanism for the user to pause it. |
2.3.1 Three Flashes or Below Threshold
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.3.1 Three Flashes or Below Threshold (Level A)
| Web: Supports | Web: The Prometric website does not have any content that flashes. |
2.4.1 Bypass Blocks
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.4.1 Bypass Blocks (Level A)
| Web: Supports | Web: A mechanism is available to bypass blocks of content that are repeated on multiple pages on the Prometric website. |
2.4.2 Page Titled
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.4.2 Page Titled (Level A)
| Web: Supports | Web: All pages on the Prometric website have meaningful titles that describe the page’s topic or purpose. |
2.4.3 Focus Order
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.4.3 Focus Order (Level A)
| Web: Supports | Web: Focusable components on the Prometric website receive focus in a logical order that preserves meaning and operability. |
2.4.4 Link Purpose (In Context)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.4.4 Link Purpose (In Context) (Level A)
| Web: Supports | Web: All links in the Prometric website have descriptive link text that make the purpose of each link clear. |
2.5.1 Pointer Gestures
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 2.5.1 Pointer Gestures (Level A 2.1 only) Also applies to: Revised Section 508 - Does not apply | Web: Supports | Web: The Prometric website does not feature any functionality that uses multipoint or path-based gestures for operation. |
2.5.2 Pointer Cancellation
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 2.5.2 Pointer Cancellation (Level A 2.1 only) Also applies to: Revised Section 508 - Does not apply | Web: Supports | Web: The Prometric website does not feature any events that are triggered by single-point activation. |
2.5.3 Label in Name
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.5.3 Label in Name (Level A 2.1 only) Also applies to: | Web: Supports | Web: For user interface components with labels in the Prometric website, the accessible name contains the text presented visually. |
2.5.4 Motion Actuation
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.5.4 Motion Actuation (Level A 2.1 only) Also applies to: | Web: Supports | Web: The Prometric website does not feature any functionality that needs to be operated by device motion or user motion. |
3.1.1 Language of Page
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
3.1.1 Language of Page (Level A) Also applies to:
| Web: Supports | Web: The default language of each web page on the Prometric website can be programmatically determined. |
3.2.1 On Focus
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
Also applies to:
| Web: Supports | Web: Pages in the Prometric website do not have components that cause a change of context on focus. |
3.2.2 On Input
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
Also applies to:
| Web: Supports | Web: Changing the settings of any user interface components in the Prometric website does not result in an automatic change of context. |
3.3.1 Error Identification
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
3.3.1 Error Identification (Level A) Also applies to:
| Web: Supports | Web: Errors on the Prometric website are identified and made apparent to users in text. |
3.3.2 Labels or Instructions
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
3.3.2 Labels or Instructions (Level A) Also applies to:
| Web: Supports | Web: Labels or instructions are provided when content requires user input on Prometric website. |
4.1.1 Parsing
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
Also applies to:
| Web: Supports | Web: Pages in the Prometric website have properly formatted elements according to HTML specifications. |
4.1.2 Name, Role, Value
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
4.1.2 Name, Role, Value (Level A) Also applies to:
| Web: Supports | Web: All user interface components on Prometric website have proper programmatic name, role, and state information. All form fields have valid labels. |
Success Criteria: Level AA
1.2.4 Captions (Live)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.2.4 Captions (Live) (Level AA)
| Web: Supports | Web: There is no live video content in the Prometric website. |
1.2.5 Audio Description (Prerecorded)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.2.5 Audio Description (Prerecorded) (Level AA)
| Web: Supports | Web: There is no pre-recorded video with audio in the Prometric website. |
1.3.4 Orientation
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.3.4 Orientation (Level AA 2.1 only) Also applies to: Revised Section 508 - Does not apply | Web: Supports | Web: Content in the Prometric website does not restrict its view and operation to a single display orientation, such as portrait or landscape. |
1.3.5 Identify Input Purpose
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.3.5 Identify Input Purpose (Level AA 2.1 only) Also applies to: Revised Section 508 - Does not apply | Web: Supports | Web: The meaning of each input field collecting information about the user can be programmatically determined in the Prometric website. |
1.4.3 Contrast (Minimum)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.4.3 Contrast (Minimum) (Level AA)
| Web: Supports | Web: All text and background color combinations within Prometric website meet color contrast requirements. |
1.4.4 Resize text
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.4.4 Resize text (Level AA)
| Web: Supports | Web: Text can be resized without assistive technology up to 200 percent without loss of content or functionality. |
1.4.5 Images of Text
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.4.5 Images of Text (Level AA)
| Web: Supports | Web: Text is used to convey information rather than images of text on Prometric website. |
1.4.10 Reflow
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.4.10 Reflow (Level AA 2.1 only) Also applies to: Revised Section 508 - Does not apply | Web: Supports | Web: Content on Prometric website reflows without requiring two-dimensional scrolling, and without loss of content or functionality. |
1.4.11 Non-text Contrast
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.4.11 Non-text Contrast (Level AA 2.1 only) Also applies to: Revised Section 508 - Does not apply | Web: Supports | Web: All active user interface components in Prometric website have a contrast ratio of at least 3:1 against adjacent color(s). |
1.4.12 Text Spacing
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.4.12 Text Spacing (Level AA 2.1 only) Also applies to: Revised Section 508 - Does not apply | Web: Supports | Web: All content and functionality in Prometric website is available when the user overrides text spacing properties. |
1.4.13 Content on Hover or Focus
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.4.13 Content on Hover or Focus (Level AA 2.1 only) Also applies to: Revised Section 508 - Does not apply | Web: Supports | Web: Content that appears on hover or focus is persistent until the hover or focus trigger is removed. |
2.4.5 Multiple Ways
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.4.5 Multiple Ways (Level AA)
| Web: Supports | Web: There are multiple ways to navigate Prometric website, using links to other pages on each page. There is a set of navigation links for traversing across the website. |
2.4.6 Headings and Labels
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.4.6 Headings and Labels (Level AA)
| Web: Supports | Web: Headings and labels in the Prometric website are descriptive and unique. |
2.4.7 Focus Visible
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
2.4.7 Focus Visible (Level AA) Also applies to:
| Web: Supports | Web: All interactive controls in the Prometric website have a visible indication of keyboard focus, including links and buttons. |
3.1.2 Language of Parts
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
3.1.2 Language of Parts (Level AA) Also applies to:
| Web: Supports | Web: The Prometric website does not present content in multiple languages. |
3.2.3 Consistent Navigation
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
3.2.3 Consistent Navigation (Level AA) Also applies to:
| Web: Supports | Web: The Prometric website uses consistent header navigation structure. |
3.2.4 Consistent Identification
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
3.2.4 Consistent Identification (Level AA) Also applies to:
| Web: Supports | Web: Components with the same functionality are consistently identified across pages in Prometric website. |
3.3.3 Error Suggestion
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
3.3.3 Error Suggestion (Level AA) Also applies to:
| Web: Supports | Web: When errors are identified on forms in the Prometric website, suggestions are provided for correction, when possible. |
3.3.4 Error Prevention (Legal, Financial, Data)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to:
| Web: Supports | Web: The Prometric website does not cause legal commitments or financial transactions to occur. |
4.1.3 Status Messages
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
4.1.3 Status Messages (Level AA 2.1 only) Also applies to: | eb: Supports | Web: The Prometric website does not utilize any explicit status messages. |
Revised Section 508 Report
Chapter 3: Functional Performance Criteria (FPC)
Notes: This product is support without Claim of Equivalent Facilitation and other standards in this document cover the product.
Chapter 4: Hardware
Notes: Not Applicable
Chapter 5: Software
Notes: Not Applicable
Chapter 6: Support Documentation and Services
Notes:
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 601.1 Scope | Heading cell – no response required | Heading cell – no response required |
| 602 Support Documentation | Heading cell - no response required | Heading cell - no response required |
| 602.2 Accessibility and Compatibility Features | Applicable - Not Tested | |
| 602.3 Electronic Support Documentation | See WCAG 2.x section | See information in WCAG 2.x section. |
| 602.4 Alternate Formats for Non-Electronic Support Documentation | Applicable - Not Tested | |
| 603 Support Services | Heading cell – no response required | Heading cell – no response required |
| 603.2 Information on Accessibility and Compatibility Features | Applicable - Not Tested | |
| 603.3 Accommodation of Communication Needs | Applicable - Not Tested |