COVID-19 Updates: 

Any approved classroom courses being offered online during the state of emergency do not have to be re-filed for approval. However, a course provider offering approved classroom courses online, must notify Prometric within 30 days of delivering such a course online to ensure continuing education credit is properly recorded. 

Also, for online courses where a proctor is required, MA DOI has created the Continuing Education Attestation of Personal Responsibility Form . This form will require individuals to attest that they have not received outside assistance while completing the online course exam. Providers must collect this form from the student in a method determined by the provider prior to electronically banking/submitting credits to Prometric.  Electronic signature is acceptable. We ask that providers make this form available to students immediately in order to prevent any delays. 

Please direct all questions to Prometric at 

Massachusetts Producers will only receive CE credit for Producer approved courses; if a Producer takes a Public Insurance Adjuster CE course, the Producer will not receive CE credit. In addition, Public Insurance Adjusters will only receive CE credit for Public Insurance Adjuster approved CE courses, if a Public Insurance Adjuster takes Producer CE courses (G), he/she will not receive CE credit.

Providers can enter and edit course offerings, submit rosters, and check the status of course approval online.  Sponsors and compliance officers can look up transcripts for multiple agents online.  Click here for all available services.


MA CE Provider Information Packet

Packet contains:

  • Continuing Education Program Requirements
  • Provider Registration Application (MAP-01)
  • Course Approval Application (MAC-02)
  • Course Completion Certificate

More information about CE requirements is available on the regulatory agency website.  The link below takes you out of the Prometric website and into the agency site.  A new browser window will open when you click on the link below.

Massachusetts Division of Insurance

Contact Prometric if this website does not provide the information you need.

Attn: Massachusetts Continuing Education
7941 Corporate Drive
Nottingham, MD 21236
Phone: (800) 742-8731
Fax: (800) 735-7977