SHRM-CP & SHRM-SCP Certification Exams

For information on the SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP), please go to shrmcertification.org, e-mail: certification@shrm.org or call 1-703-535-6360. The Certification Handbook contains valuable information regarding your certification exam. All candidates should carefully review the Handbook during the application process and before arriving at the Test Center.

There are now two ways to take your SHRM certification exam. As a candidate you have the option to take your exam either in a Prometric Testing Center or through a remotely proctored internet enabled location of your choice where you must provide a computer with a camera, microphone and an internet connection. Tablets, smart phones, and other mobile devices cannot be used to take the exam and are prohibited. To confirm your computer will allow you to test through ProProctor™ please click here to perform a system check prior to scheduling your exam. 

ProProctor User Guide

Your Eligibility ID is still required to schedule your exam.

Scheduling your Exam

1. To schedule your exam at a Prometric Testing Center

*Please note if you are testing in China, Ethiopia or Nigeria, remote proctoring is not available in your region. You must schedule your exam at a Prometric Testing Center

Select the appropriate icon on left hand side to get started.

2. To schedule a Remotely Proctored Exam

Confirm your computer’s compatibility to allow remote proctoring first. Online, remote exams are offered using Prometric’s ProProctor™ application. For a remotely proctored exam, you must supply the computer which must have a camera, microphone and an internet connection and be able to install a lightweight app prior to the test event. Tablets, smart phones, and other mobile devices cannot be used to take the exam and are prohibited. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.

To confirm that your computer and network will allow testing through ProProctor™ click here

ProProctor User Guide

For candidates in need of technical support while taking their ProProctor exam, please call 800-226-7958. The ProProctor exam support line is available daily from 7 AM - 12:30 AM EDT.

After scheduling your exam, please review your appointment confirmation email to ensure that you have the correct exam, date, time, and testing location.  

 

Rescheduling Exams

If you find that you must reschedule your exam appointment, please do so at least 30 days or more before your originally scheduled exam appointment to avoid a rescheduling fee. Rescheduling fees will apply as follows:

  • More than 30 days in advance of the originally scheduled exam appointment:  No fee
  • 5-29 calendar days in advance of the original exam appointment:  US $53 fee
  • Less than 5 calendar days in advance of original exam appointment:
    • No ability to reschedule/cancel exam
    • Exam fees will be forfeited  

 

What to Bring to the Testing Center

You will be required to present a valid, non-expired government-issued ID in Latin characters with a current photo and signature. The name on the identification must be the same as the name that appears on your exam application. If you fail to produce the proper form of identification, you will not be admitted to the examination and will forfeit your exam fees. For more information about proper identification and how to change your name if needed, please refer to the Taking the Exam section in the Certification Handbook.  

What to Expect on Exam Day

Please reference the SHRM Certification Handbook for a detailed listing of testing rules.  

A tutorial of the delivery of the exam is available to preview the navigation functions including the highlight feature, the strike out feature, the calculator and flagging questions for review. ​To access this tutorial, please visit 

https://training.prod.prometric.mindgrb.io/SHRM-Tutorial/launch_html_delivery.html

Important Test Day Reminders

  • Review your appointment confirmation email to confirm your appointment time.
  • Arrive at the testing center at least 30 minutes prior to your appointment time regardless of whether your appointment is in-person or remotely-proctored.
  • Review driving directions. Allow sufficient travel time including traffic, parking, locating the test center, and checking in. Depending on the location of the testing facility, additional parking fees may apply. Prometric does not have the ability to validate parking.
  • Bring a valid, non-expired government-issued ID in Latin characters with a current photo and signature. The name on the identification must be the same as the name that appears on your exam application.
  • Prometric is unable to provide a completely noise-free environment. Consider bringing your own soft ear plugs or use the test center-provided head phones.
  • No breaks are scheduled during the exam. Candidates may take unscheduled breaks as needed but may not leave the testing facility and will not be given extra time on the exam.

 

Preliminary Score Reports

Examinees receive their preliminary results as shown on the screen at the end of the exam via email.  The email is sent to the address the examinee used when applying for the exam. The email is sent within 24 hours of completing the exam.   

REFUND REQUEST

Candidates wishing to request a refund must do so on or before the late application deadline date.   For the complete refund policy refer to the Certification Handbook.

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