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CFtA by the Global Fintech Institute

Global Fintech Institute

Information About the Global Fintech Institute (GFI):

The Global Fintech Institute (GFI) is a worldwide professional credentialing body committed to fostering collaboration, advocacy, ethical standards, and knowledge among all Fintech professionals.

For more information about GFI, please visit our website at www.globalfintechinstitute.org.

About the Chartered Fintech Associate (CFtA) Qualification:

The Chartered Fintech Associate (CFtA) qualification is developed by the Global Fintech Institute (GFI).

The aims of the qualification include promoting the field of Fintech and enhancing professionalism within the industry. Additionally, the CFtP offers a pathway for professionals from other industries aspiring to pursue a career in Fintech.

For more information on the Chartered Fintech Associate qualification examination, please refer to https://learn.globalfintechinstitute.org/home.php.

Scheduling Your Exam:

You can take your exam at a location of your choice, provided you have a computer with a camera, microphone, and internet connection, using Prometric's AI proctoring solution for remote testing.

Reschedule/Cancelation Policy

If you need to change your scheduled exam date or time, you must do so at least 2 days before the start of the examination window. You can reschedule or cancel your appointment using the Reschedule/Cancel option on this website or by contacting Prometric's contact center at: https://www.prometric.com/exams/cfta. There is no fee for changing an appointment if it is done 2 or more days before your test date, within the same testing window.

After registering, you are not permitted to defer or cancel an examination. If you are unable to attend an examination for any reason, you will still be responsible for all fees, charges, costs, or expenses associated with the examination.

Exam Results

Your examination results will be emailed to you upon completion of your exam. Should you have any inquiries regarding your results, please contact GFI at helpdesk@globalfintechinstitute.org.

Contact Us

For both new and existing CFtA candidates looking to inquire about exam registration, scheduling, and results, please contact us at helpdesk@globalfintechinstitute.org.

For general inquiries about GFI and the CFtP program, please reach out to us at helpdesk@globalfintechinstitute.org.

Contacts By Location

Americas
LocationsContactOpen Hours

United States

Mexico

Canada

1-800-853-6764Mon - Fri: 8:00 am-8:00 pm ET
Asia Pacific
LocationsContactOpen Hours

Australia

New Zealand

+603-76283333Mon - Fri: 8:30 am-5:00 pm GMT +10:00
China+86400-613-7050Mon - Fri: 9:00 am-5:00 pm GMT +08:00
India+91-124-4517140Mon - Fri: 9:00 am-5:30 pm GMT +05:30
Japan (APC&G)+81 3 6635 9480Mon - Fri: 9:00 am-6:00 pm GMT +09:00
Korea007-9814-2030-248Mon - Fri: 12:00 am-12:00 pm (+ 9 GMT)
South East Asia+60-3-7628-3333Mon - Fri: 8:00 am-8:00 pm GMT +08:00
EMEA - Europe, Middle East, Africa
LocationsContactOpen Hours
Europe+353-42-682-5612Mon - Fri: 9:00 am-6:00 pm GMT +10:00
Middle East+353-42-682-5608 
Sub-sahara Africa+353-42-682-5639Mon - Fri: 9:00 am-6:00 pm GMT +10:00