Information About VACC

VACC Testing Information - Learn more about the tests offered by Prometric by visiting the VACC web site.

You will need your Eligibility ID to schedule your exam. This was provided to you on your Authorization to Test letter from VACC.

Scheduling your Exam

You now have two separate testing environments from which to choose to take your exam.

We are pleased to announce the delivery of the VA-BC exam via either a remotely-proctored test using Prometric’s ProProctor™ application or in the traditional setting at a Prometric Test Center.  

1. How to schedule your exam at a Prometric Test Center

Schedule your exam at Prometric Test Center

Reschedule your exam at Prometric Test Center

2. How to schedule a Remotely-Proctored Exam

Online, remote exams are offered using Prometric’s ProProctor™ application. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.

To learn more about remote proctoring, please review our ProProctor User Guide.

To confirm that your computer and network will allow testing through ProProctor™ go to our website and perform the required system check

For any additional questions you can reference our VACC ProProctor FAQ document.

Schedule your remotely proctored exam

Reschedule your remotely proctored exam

Contacts by Location

Locations Contact Open Hours Description

United States

Mexico

Canada

1-800-899-3985

Mon - Fri: 8:00 am-8:00 pm ET

 

Locations

Contact

Open Hours

Description

Singapore

+800-616-1120

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

India

+91-0124-451-7160

Mon - Fri: 9:00 am-5:30 pm GMT +05:30

 

Taiwan

+008-0161-1142

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Indonesia

+61-2-9640-5894

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Thailand

+61-2-9640-5875

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Japan

+81-3-6204-9830

Mon - Fri: 9:00 am-6:00 pm GMT +09:00

 

Malaysia

+1800-18-3377

Mon - Fri: 8:00 am-8:00 pm GMT +08:00

 

Australia

+1-300-368-785

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

New Zealand

+0800-44-1603

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

China

+86-10-82345674

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Guam

+61-2-9640-5851

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Philippines

+1-800-1-611-0126

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Hong Kong

+800-96-6375

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Other Countries

+61-2-96405830

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Locations

Contact

Open Hours

Description

Eastern Europe

NA+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Finland

+800-93343+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Turkey

+800-44914073+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

France

+0800-807790+31-320-23-9899

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Poland

+00800-4411321+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

United Kingdom

+0800-592-873+31-320-23-9895

Mon - Fri: 9:00 am-6:00 pm GMT

 

Germany

+0800-1839-708+31-320-23-9891

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

Assistance - American Disabilities Act

Portugal

+0800-203589+31-320-23-9985

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Ireland

+1800-626104+31-320-23-9897

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Russia

+7-495-580-9456+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Israel

+180-924-2007+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

South Africa

+0800-991120+31-320-23-9879

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Austria

+0800-298-582+31-320-23-9893

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Italy

+800-878441+31-320-23-9896

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Spain

+900-151210+31-320-23-9898

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Belgium

+0800-1-7414+31-320-23-9892

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Netherlands

+31-320-23-9890

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Sweden

+0200-117023+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Denmark

+802-40-830+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Norway

+800-30164+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Switzerland

+0800-556-966+31-320-23-9894

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Other Countries

+31-320-239-800

Mon - Fri: 8:00 am-6:00 pm GMT +01:00