Arriving at this page means you’re well on your way to scheduling an exam, finding a test location or a number of other actions. Simply select the appropriate icon above to get started. Not sure what you need? Here are some helpful hints:

  • Schedule: Choose a test, date, time and location.
  • Locate: Search the locations where your test is offered.
  • Reschedule/Cancel: Change or cancel an existing test appointment.
  • Confirm: Double-check your appointment details. 

Then follow the on-screen prompts as you walk through the rest of the process. 

NOTE 1: The eligibility ID for scheduling is 5 digits – no dashes. If you were provided an eligibility number with a dash, do not use it to register.

NOTE 2: When entering the last four digits of your last name, punctuations and spaces count as one of the first four letters.

·         O’BRYAN = O’BR

·         RUIZ-PEREZ = RUIZ

·         ECK = ECK – no space afterwards if last name is less than 4 characters.

·         MC MAHON = MC M

Online Registration Points of Contact information:

If you are unable to schedule an automated test appointment online for January 6 through February 3, 2020, contact ‎Prometric at USMSExam@prometric.com or 1-800-644-USMS (8767) Monday through Friday between 8:00 a.m. and 8:00 p.m. (Eastern Standard Time).  Ask for assistance in locating an available seat at a test center near you.

If you are unable to schedule the test within 75 miles of your duty location, please send an email to USMSExam@prometric.com for assistance.  

If your issue is not resolved within 48 hours of sending an email to Prometric, please forward the email you sent to Prometric to merit.promotion@usdoj.gov with “2019 MP Exam_your name” in the subject line for additional assistance.  For other Marshals Service-related questions, you can also contact the USMS Merit Promotion Program by emailing merit.promotion@usdoj.gov.

Points of Contact information:

If you are unable to schedule a test appointment online, contact ‎Prometric at 1-800-644-USMS (8767). If you have Merit Promotion Program questions regarding the exam, send an email to merit.promotion@usdoj.gov

Contacts By Location

Locations Contact Open Hours Description
United States