The State of Wisconsin has contracted with Prometric to perform CE/PE provider and course review and administer the CE/PE program on behalf of the Office of the Commissioner of Insurance (OCI). Prometric handles all transactions and inquiries for CE/PE providers and courses, e.g. course revisions, changes to CE provider information, application status, submission requirements, etc.

Prometric utilizes State Based Systems (SBS) software to process and store all application submissions.Pre-licensing and continuing education provider applications/renewals, PE and CE individual course​ applications/renewals and course rosters must be directly uploaded into State Based Systems (SBS) for Prometric to review and process. Paper applications are not accepted to be submitted directly to Prometric or OCI.

Prospective providers can set up an account with SBS and obtain access to submit the provider application by visiting https://www.statebasedsystems.com/solar/service_org.html#sbsProvider. Step-by-step instructions on obtaining access to SBS can also be found at https://www.statebasedsystems.com/solar/support.html#PROV.  

SBS offers the following functionalities for providers:

·         Submit course applications

·         Submit/maintain course offerings (or schedules)

·         Upload course rosters

·         View course rosters & completions

·         View provider summary

·         Submit instructor applications

·         Upload attachments to pending courses

·         Update provider address, phone number, email addresses and manage contacts

All prospective providers and licensed providers may refer to the Pre-licensing & Continuing Education Provider Information Packet for detailed instruction, specific requirements, required forms, and fee information.

Continuing Education Provider Related Frequently Asked Questions

Pre-licensing Education Provider Related Frequently Asked Questions

Contact Information

Phone:  866-664-9505                                                             
Email:   pro.ce-services@prometric.com

·      CE/PE Provider Apps & Renewals

·      CE/PE Course App & Renewals

·      Course Revisions​

·      Pass/Fail Report​

Phone:  608-266-8699 
Email:   ociagentlicensing@wisconsin.gov​
Website:  ​oci.wi.gov

·      Licensee Issues

·      Provider Exceptions​

Phone:  816-783-8990
Email:   sbshelp@naic.org

·          Assistance with credit banking

·          Correcting and resubmitting entries

·          SBS system issues

·          List of Approved Courses

·          List of Approved Providers

·          Maintain Provider Information

·          Course Roster Removal