COVID-19 Updates: 

Please send all forms to our secure email address

All agent transcripts will be accessible through the Vertafore website. Click here for all available services.


North Carolina Insurance Continuing Education Licensee Handbook

North Carolina Department of Insurance Waiver Request Form

North Carolina License Number or NPN Lookup Service

Address Changes


  • REINSTATEMENT OF EXPIRED LICENSE - If your license expired for failing to meet your continuing education requirements, your license may be reinstated by completing the continuing education requirements within four (4) months after the end of your compliance year and paying a reinstatement fee of $75.00. Reinstatement requests must be submitted online at Compliance Express ™ (– Click on “Services”, then “CE Exemption or Extension Request”.
  • A courtesy reminder notification will be sent to licensees who are not yet compliant with their CE requirements at approximately 120 days and 45 days from their CE compliance date. It is the responsibility of licensees to ensure their CE requirements are met by the CE compliance date. Licensees can verify their CE compliance status by viewing their CE transcript here
  • All individuals who hold a major line of authority license and adjusters are required to complete three (3) hours of an ethics training/CE every two years. There are no exceptions to this mandatory requirement.
  • Individuals holding a Property, Personal Lines or adjuster license are required to complete three (3) hours of flood insurance training/CE every four years.  There are no exceptions to this mandatory requirement.

More information about CE requirements is available on the regulatory agency website.  The link below takes you out of the Prometric website and into the agency site.  A new browser window will open when you click on the link below.

North Carolina Department of Insurance

Contact Prometric if this website does not provide the information you need.


Attn: North Carolina Continuing Education

7941 Corporate Drive

Nottingham, MD 21236

Phone: (866) 241-3121

Fax: (800) 735-7977