Information About NAFC

There are now two ways to take your exam. As a candidate, you have the option to take your exam either in a Prometric Testing Center or through a remotely proctored internet enabled location of your choice where you must provide a computer with a camera, microphone and an internet connection.

Schedule Your Exam

  1. To schedule your exam at a Prometric Testing Center

Select “Schedule” from the options on the left-hand side.

  1. To schedule a Remotely Proctored Exam

Remote exams are offered using Prometric’s ProProctorTM application online. For a remotely proctored exam, you must supply a computer which must have a camera, microphone and an internet connection and be able to install a lightweight app prior to the test event. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.

To confirm that your environment meets the requirements of remote testing, please review the ProProctor User Guide by clicking here.

 

Rescheduling or Cancelling Your Exam

After scheduling your appointment, you may reschedule or cancel using the links on the left side of this page up to 5 calendar days in advance of your appointment date.

30 or more calendar days prior to your appointment date, there is no fee to reschedule or cancel your appointment.  If you cancel, you will be able to make a new appointment within your eligibility period immediately.

29 to 5 calendar days prior to your appointment date, there is a $35 fee to reschedule or cancel your appointment.  If you cancel, you will be able to make a new appointment within your eligibility period immediately.

4 or fewer calendar days prior to your appointment date, reschedule is not permitted.  Cancellation will forfeit your exam fee, and you will be required to re-register with NAFC before a new appointment can be scheduled.

You may reschedule your appointment to change from a Test Center to a Remotely Proctored exam, or vice-versa.  If you reschedule your appointment and remain at a Test Center or change to a Test Center, click the Reschedule link under Test Center Exam.  If you reschedule your appointment and remain a Remotely Proctored Exam, or change to a Remotely Proctored, click the Reschedule link under Remotely Proctored Exam.     

Contacts By Location

Americas

Locations Contact Open Hours Description
Americas +1-800-745-6887
Mon - Fri: 8:00 am-8:00 pm
North America
Americas +1-443-751-4995
Mon - Fri: 9:00 am-5:00 pm
Latin America

Asia Pacific

Locations Contact Open Hours Description
China
+86-10-62799911
Mon - Fri: 8:30 am-7:00 pm GMT + 10:00
India
+91-0124-451-7160
Mon - Fri: 9:00 am-5:30 pm GMT + 5:30
Japan
+03-5541-4800
Mon - Fri: 8:30 am-7:00 pm GMT + 10:00
Japan
+0120-347-737
Mon - Fri: 8:30 am-7:00 pm GMT + 10:00
Malaysia
+603-76283333
Mon - Fri: 8:00 am-8:00 pm GMT + 8:00
Asia Pacific +60-3-7628-3333
Mon - Fri: 8:30 am-7:00 pm GMT + 10:00
Other Countries

EMEA - Europe, Middle East, Africa

Locations Contact Open Hours Description
Austria
+0800-298-582, +31-320-23-9893
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Belgium
+0800-1-7414, +31-320-23-9892
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Denmark
+802-40-830, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
EMEA - Europe, Middle East, Africa +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Eastern Europe
Finland
+800-93343, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
France
+0800-807790, +31-320-23-9899
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Germany
+0800-1839-708, +31-320-23-9891
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Ireland
+1800-626104, +31-320-23-9897
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Israel
+180-924-2007, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Italy
+800-878441, +31-320-23-9896
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Netherlands
+31-320-23-9890
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Norway
+800-30164, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
EMEA - Europe, Middle East, Africa +31-320-239-800
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Other Countries
Poland
+00800-4411321, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Portugal
+0800-203589, +31-320-23-9985
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Russia
+7-495-580-9456, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
South Africa
+0800-991120, +31-320-23-9879
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Spain
+900-151210, +31-320-23-9898
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Sweden
+0200-117023, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Switzerland
+0800-556-966, +31-320-23-9894
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
Turkey
+800-44914073, +31-320-23-9895
Mon - Fri: 8:00 am-6:00 pm GMT +01:00
United Kingdom
+0800-592-873, +31-320-23-9895
Mon - Fri: 9:00 am-6:00 pm