Update on Rescheduling and Cancellations Fees – Fees will be reinstated on September 1, 2020

Welcome! Arriving at this page means you’re well on your way to scheduling an exam, finding a test location or a number of other actions. Simply select the appropriate action link to get started. Not sure what you need? Here are some helpful hints:

  • Schedule: Choose a test, date, time and location.

  • Locate: Search the locations where your test is offered.

  • Reschedule/Cancel: Change or cancel an existing test appointment.

  • Confirm: Double-check your appointment details.

Then follow the on-screen prompts as you walk through the rest of the process.

Contacts By Location

Americas
Locations Contact Open Hours Description
United States
Mexico
Canada
1-800-853-6764
Mon - Fri: 8:00 am-8:00 pm ET
Asia Pacific
Locations Contact Open Hours Description
Australia
New Zealand
+603-76283333
Mon - Fri: 8:30 am-5:00 pm GMT +10:00
China
+8610-62799911
Mon - Fri: 8:30 am-7:00 pm GMT +10:00
India
+91-124-4517140
Mon - Fri: 9:00 am-5:30 pm GMT +05:30
Japan
+81-3-6204-9830
Mon - Fri: 9:00 am-6:00 pm GMT +09:00
APC&G
Korea 007-9814-2030-248
Mon - Fri: 12:00 am-12:00 pm (+ 9 GMT)
South East Asia +60-3-7628-3333
Mon - Fri: 8:00 am-8:00 pm GMT +08:00
EMEA - Europe, Middle East, Africa
Locations Contact Open Hours Description
Europe +31-320-239-540
Mon - Fri: 9:00 am-6:00 pm GMT +10:00
Middle East +31-320-239-530
Sub-sahara Africa +31-320-239-593
Mon - Fri: 9:00 am-6:00 pm GMT +10:00