Optimize Your Scheduling Experience

Welcome! Arriving at this page means you’re well on your way to scheduling an exam, finding a test location or a number of other actions. Simply select the appropriate action link to get started. Not sure what you need? Here are some helpful hints:

  • Use our Seat Availability Tool to quickly check for appointment availability at the location of your choice. Note: you don’t need Scheduling Number to use this tool, however you cannot use this tool to schedule your exam appointment. To schedule, please click “Schedule” in the left-hand menu of this page, or click the X button at the bottom of the screen after you have reviewed available appointments.
  • Need to change an existing appointment? No account or password needed, just your confirmation number.

Prometric Contacts By Location

Locations Contact Open Hours

United States



1-800-853-6764 Mon - Fri: 8:00 am-8:00 pm ET


Locations Contact Open Hours


New Zealand

+603-76283333 Mon - Fri: 8:30 am-5:00 pm GMT +10:00
China +8610-62799911 Mon - Fri: 8:30 am-7:00 pm GMT +10:00
India +91-124-4517140 Mon - Fri: 9:00 am-5:30 pm GMT +05:30
Japan (APC&G) +81-3-6204-9830 Mon - Fri: 9:00 am-6:00 pm GMT +09:00
Korea 007-9814-2030-248 Mon - Fri: 12:00 am-12:00 pm (+ 9 GMT)
South East Asia +60-3-7628-3333 Mon - Fri: 8:00 am-8:00 pm GMT +08:00


Locations Contact Open Hours
Europe +31-320-239-540 Mon - Fri: 9:00 am-6:00 pm GMT +10:00
Middle East +31-320-239-530  
Sub-sahara Africa +31-320-239-593 Mon - Fri: 9:00 am-6:00 pm GMT +10:00


Program Additional Information

For more information, please visit https://ibhre.org/