Prometric and CMTO are happy to announce the resumption of testing for the OSCE and MCQ examinations. For further details regarding scheduling, please review the information below.
Important Exam Information
Scheduling Your Exam
SCHEDULING YOUR EXAM
Before Scheduling your CMTO Exam
Please review Prometric’s physical distancing policies.
Scheduling your MCQ and/or OSCE exam:
The Approval and Scheduling Process for the RMT Exams here
The OSCE exam can be scheduled starting May 1, 2024.
Rescheduling
First OSCE Late Withdrawal/Rescheduling Deadline
Candidate withdraws or reschedules one day after the OSCE application deadline and up until and including 14 days
before the examination date.
Second OSCE Late Withdrawal/Rescheduling Deadline
Candidate withdraws or reschedules less than 14 days before the examination date.
First MCQ Late Withdrawal/Rescheduling Deadline
Candidate withdraws or reschedules one day after the MCQ application deadline and up until and including 7 days
before the examination date.
Second MCQ Late Withdrawal/Rescheduling Deadline
Candidate withdraws or reschedules less than 7 days before the examination date.
The MCQ dates are:
•March 11 - 23, 2024
• June 10 - 22, 2024
• September 9-21, 2024
• December 9-21, 2024
Please change the date in the search parameter field to the first date of the exam window you wish to reserve your exam session in. Select the first date you see, because the dates are first come first serve.
- You educational institution will upload your pre-approval to the Prometric portal
- Once you are in portal you receive an email with a link to complete your application
- After you have completed and submitted your application, you will receive an email with instructions on how to pay for the exams
- Following confirmation of your payment, you will be sent a second email (within 24 hrs.) with a link to schedule your exam
- Please schedule your exam and make sure to keep a copy for you appointment – you will want to take with you on exam day
Rescheduling Your Exam
First OSCE Late Withdrawal/Rescheduling Deadline
Candidate withdraws or reschedules one day after the OSCE application deadline and up until and including 14 days
before the examination date.
Second OSCE Late Withdrawal/Rescheduling Deadline
Candidate withdraws or reschedules less than 14 days before the examination date.
First MCQ Late Withdrawal/Rescheduling Deadline
Candidate withdraws or reschedules one day after the MCQ application deadline and up until and including 7 days
before the examination date.
Second MCQ Late Withdrawal/Rescheduling Deadline
Candidate withdraws or reschedules less than 7 days before the examination date.
Requesting a Refund
If you are submitting a request for a refund for your CMTO testing fees for either an over charge or exchange rate discrepancies, please follow the steps below.
Steps for submitting the refund request:
- Please go to https://www.prometric.com/ and select the orange box at the top right corner of the page that reads “Contact”.
- Under “I am a” please select Test Taker from the drop-down menu.
- Click continue.
- Under “I want to” please select Request a Refund from the drop-down menu.
- Click continue.
- Fill out all items marked with an asterisk.
- Select the appropriate document for ACH direct deposit services based on your location:
- Select a W8 (Canada or International) or W9 (US)
- Please ensure that each item marked with an asterisk is filled out completely.
- Testing Region drop-down, select Canada.
- Testing Client drop-down, select CMTO.
- In the “Reason of the Refund” section, please outline why you are requesting a refund with detailed information.
- Attach the required supporting documentation for the ACH (please refer to the bullet points above) and receipts.
- Click Send.
Notes for a successful request:
- Read instructions fully before starting.
- Take note of the bullet points related to the required documents for the ACH form for Canada.
- When completing the online form, please fill out all information that is required with as much detail as possible.
Important Links
See below for other important CMTO links:
Detailed information about the requirements for registration with the College of Massage Therapists of Ontario, including the eligibility requirements and the content outlines for the certification examinations is available on the College website.
Language Fluency Requirements
Results Updates
CMTO OSCE scores will be released on Friday, July 28, 2023.
We understand that candidates are eager to receive official OSCE scores. In a typical year, it can take anywhere from 6 to 12 weeks to receive OSCE results, depending on when you took the exam. Prometric is committed to delivering results that are accurate and reliable. To achieve this, we must have a critical mass of candidate results on which we can base passing score decisions. This critical mass will be achieved slightly later than projected in 2023. Therefore, additional time is necessary to ensure that each candidate’s performance is evaluated and reported using valid and fair assessment practices.