INFORMATION ABOUT AICP
AICP Testing Information - Learn more about the tests offered by Prometric by visiting the AICP Web site.
There are now two ways to take your exam. As a tester you have the option to take your exam either in a Prometric Testing Center or at a remote location of your choice where you must provide a computer with a camera, microphone and an internet connection.
Your Eligibility ID is still required to schedule your exam.
Scheduling your Exam
1. To schedule your exam at a Prometric Testing Center
To check test center availability in your area and make your appointment at a Prometric Test Center select the appropriate icon on left hand side to get started.
2. To schedule a Remotely Proctored Exam
Confirm your computer’s compatibility to allow remote proctoring first. Online, remote exams are offered using Prometric’s ProProctor™ application. For a remotely proctored exam, you must supply the computer which must have a camera, microphone and an internet connection and be able to install a lightweight app prior to the test event. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.
ProProctor™ System Requirements:
- Laptop/PC Power Source: Please plug your device directly into a power source, unattached from a docking station.
- Screen Resolution: 1024 x 768 is the minimum resolution required
- Operating System: Windows 7 or higher | MacOS 10.13 or higher
- Web Browser: Current version of Google Chrome
- Internet Connection Speed: 0.5 mbps or greater. Please position your device where you can receive the strongest signal. For the best experience, please use an Ethernet cable to connect directly to the router.
To confirm that your computer and network will allow testing through ProProctor™ visit https://rpcandidate.prometric.com/ and complete the System Check.
The ProProctor™ User Guide is available for your review.
Contacts by Location
Americas
Locations | Contact | Open Hours | Description |
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United States Mexico Canada |
1-800-796-9853 |
Mon - Fri: 8:00 am-8:00 pm ET |
Asia Pacific
Locations |
Contact |
Open Hours |
Description |
Singapore |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
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India |
Mon - Fri: 9:00 am-5:30 pm GMT +05:30 |
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Taiwan |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
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Indonesia |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
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Thailand |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
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Japan |
Mon - Fri: 9:00 am-6:00 pm GMT +09:00 |
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Malaysia |
Mon - Fri: 8:00 am-8:00 pm GMT +08:00 |
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Australia |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
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New Zealand |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
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China |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
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Guam |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
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Philippines |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
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Hong Kong |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
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Other Countries |
Mon - Fri: 8:30 am-7:00 pm GMT +10:00 |
EMEA - Europe, Middle East, Africa
Locations |
Contact |
Open Hours |
Description |
Eastern Europe |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Finland |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Turkey |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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France |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Poland |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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United Kingdom |
Mon - Fri: 9:00 am-6:00 pm GMT |
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Germany |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
Assistance - American Disabilities Act |
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Portugal |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Ireland |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Russia |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Israel |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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South Africa |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Austria |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Italy |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Spain |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Belgium |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Netherlands |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Sweden |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Denmark |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Norway |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Switzerland |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |
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Other Countries |
Mon - Fri: 8:00 am-6:00 pm GMT +01:00 |