INFORMATION ABOUT AICP

AICP Testing Information - Learn more about the tests offered by Prometric by visiting the AICP Web site. 

There are now two ways to take your exam. As a tester you have the option to take your exam either in a Prometric Testing Center or at a remote location of your choice where you must provide a computer with a camera, microphone and an internet connection.

Your Eligibility ID is still required to schedule your exam.

Scheduling your Exam

1. To schedule your exam at a Prometric Testing Center

To check test center availability in your area and make your appointment at a Prometric Test Center select the appropriate icon on left hand side to get started. 

2. To schedule a Remotely Proctored Exam

Confirm your computer’s compatibility to allow remote proctoring first. Online, remote exams are offered using Prometric’s ProProctor™ application. For a remotely proctored exam, you must supply the computer which must have a camera, microphone and an internet connection and be able to install a lightweight app prior to the test event. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely.

ProProctor™ System Requirements:

  • Laptop/PC Power Source: Please plug your device directly into a power source, unattached from a docking station. 
  • Screen Resolution: 1024 x 768 is the minimum resolution required 
  • Operating System: Windows 7 or higher | MacOS 10.13 or higher
  • Web Browser: Current version of Google Chrome  
  • Internet Connection Speed: 0.5 mbps or greater.  Please position your device where you can receive the strongest signal. For the best experience, please use an Ethernet cable to connect directly to the router. 

To confirm that your computer and network will allow testing through ProProctor™ visit https://rpcandidate.prometric.com/  and complete the System Check.

The ProProctor™ User Guide is available for your review.

Contacts by Location
Locations Contact Open Hours Description

United States

Mexico

Canada

1-800-796-9853

Mon - Fri: 8:00 am-8:00 pm ET

 

Locations

Contact

Open Hours

Description

Singapore

+800-616-1120

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

India

+91-0124-451-7160

Mon - Fri: 9:00 am-5:30 pm GMT +05:30

 

Taiwan

+008-0161-1142

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Indonesia

+61-2-9640-5894

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Thailand

+61-2-9640-5875

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Japan

+81-3-6204-9830

Mon - Fri: 9:00 am-6:00 pm GMT +09:00

 

Malaysia

+1800-18-3377

Mon - Fri: 8:00 am-8:00 pm GMT +08:00

 

Australia

+1-300-368-785

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

New Zealand

+0800-44-1603

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

China

+86-10-82345674

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Guam

+61-2-9640-5851

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Philippines

+1-800-1-611-0126

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Hong Kong

+800-96-6375

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Other Countries

+61-2-96405830

Mon - Fri: 8:30 am-7:00 pm GMT +10:00

 

Locations

Contact

Open Hours

Description

Eastern Europe

NA+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Finland

+800-93343+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Turkey

+800-44914073+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

France

+0800-807790+31-320-23-9899

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Poland

+00800-4411321+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

United Kingdom

+0800-592-873+31-320-23-9895

Mon - Fri: 9:00 am-6:00 pm GMT

 

Germany

+0800-1839-708+31-320-23-9891

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

Assistance - American Disabilities Act

Portugal

+0800-203589+31-320-23-9985

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Ireland

+1800-626104+31-320-23-9897

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Russia

+7-495-580-9456+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Israel

+180-924-2007+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

South Africa

+0800-991120+31-320-23-9879

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Austria

+0800-298-582+31-320-23-9893

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Italy

+800-878441+31-320-23-9896

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Spain

+900-151210+31-320-23-9898

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Belgium

+0800-1-7414+31-320-23-9892

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Netherlands

+31-320-23-9890

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Sweden

+0200-117023+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Denmark

+802-40-830+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Norway

+800-30164+31-320-23-9895

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Switzerland

+0800-556-966+31-320-23-9894

Mon - Fri: 8:00 am-6:00 pm GMT +01:00

 

Other Countries

+31-320-239-800

Mon - Fri: 8:00 am-6:00 pm GMT +01:00