BALTIMORE, MD – June 10, 2026 – Prometric today announced the launch of ProInsights, an innovative analytics platform designed to help exam sponsors, certification bodies, licensure organizations, and education providers better understand what is happening across their testing programs and where action may be needed.
Built to address a challenge many assessment programs know well, ProInsights helps organizations move beyond fragmented reports, delayed manual analysis, and disconnected data views. Assessment programs generate significant information across registration, scheduling, test delivery, candidate support, site operations, and performance reporting. But when that information sits across separate systems or workflows, it can be difficult for teams to identify friction points, respond to disruptions, monitor capacity, and make timely decisions.
ProInsights brings key exam data into one intuitive platform, helping organizations see patterns more clearly and act with greater confidence. Unlike traditional reporting approaches that leave teams piecing together isolated snapshots after the fact, ProInsights connects operational, candidate, and program data across the exam lifecycle, helping teams identify trends earlier and act with greater confidence.
“ProInsights gives credentialing programs a clearer, more intuitive way to understand and act on their operational data,” said Stuart Udell, CEO of Prometric. “By unifying key metrics into a single view, the platform helps programs spot performance outliers, identify areas of friction, and make decisions that support both program growth and candidate experience. This is another example of how Prometric is turning innovation into practical tools that help clients manage assessment programs with greater intelligence, agility, and confidence.”
ProInsights supports a range of operational, strategic, and candidate experience use cases, including capacity planning, site utilization, performance monitoring, disruption response, and candidate journey analysis. By connecting data that is often viewed separately, the platform helps teams move from reactive reporting to more proactive, insight-driven program management.
Key capabilities include:
- Candidate Journey Visibility: Provides insight into candidate activity across the testing lifecycle, helping programs identify barriers, delays, and drop-off points.
- Capacity and Site Insights: Helps organizations monitor availability, utilization, and demand patterns by market, region, exam, or other program-specific views.
- Displacement and Issue Tracking: Gives teams visibility into candidate impacts from disruptions, including whether affected candidates have rescheduled.
- Program Performance Trends: Enables teams to review exam activity, outcomes, and operational indicators together to identify outliers, recurring issues, and opportunities for improvement.
- Data Exploration and Reporting: Allows users to filter, search, drill into, and export data for deeper analysis, internal reporting, and cross-functional collaboration.
With ProInsights, assessment programs can use connected data to better understand candidate behavior, operational performance, and program opportunities — helping teams identify issues earlier, respond with greater context, and make decisions with more confidence.
To learn more about ProInsights and Prometric’s assessment solutions, visit www.prometric.com.
About Prometric
Prometric is a global leader in credentialing and skills development, building the workforce of tomorrow across all industries and professions in 180+ countries with the largest testing center footprint of any assessment provider. With more than 30 years of assessment expertise, innovation, and best-in-class solutions, Prometric changes lives to create a better world.