Prometric
TX Nurse Aide
7941 Corporate Dr.
Nottingham MD 21236
Phone: 800.488.5787

Welcome! The Texas Health and Human Services Commission (HHSC) has contracted with Prometric to develop and administer its Nurse Aide Competency Exam and to host the Certified Nurse Aide (CNA) Registry, starting on 9/1/2020.  Please monitor this site as we will be adding Texas-specific information over the next few weeks as it becomes available.

Prometric has been actively engaged in identifying and responding to the potential health risks COVID-19 poses to our test takers, staff, and other individuals. Our responses have taken into account numerous perspectives, including governmental policies and information provided by local/global health organizations.

Prometric will begin testing in Texas in September 2020, where allowed by local jurisdictions and as supported by available testing sites and staff.  We will reschedule any candidates displaced due to COVID-19 as soon as we can, and appreciate your patience as it may take some time to get all sites operational.

While much about testing will remain the same, Prometric is instituting new safety procedures for all Nurse Aide testing events in response to COVID-19, including special training for our staff, additional cleaning at testing sites, and a new mask requirement for all test takers.  Prometric guidelines require that a candidate must bring and wear a mask (without an exhalation valve) at all times and follow the instruction of the Nurse Aide Evaluator. You will be prohibited from testing if you don’t have a mask. Please be advised that testing sites may also have their own safety guidelines.  Site specific, local and state guidelines may also apply and must be followed.  Site entry restrictions may vary by site and include such things as proof of COVID-19 testing (IFT sites only), temperature checking, sign in logs, etc.  Candidates must also follow any site requests or restrictions to test with Prometric.

For the latest updates regarding COVID-19 in general and best practices for overall health and safety, please visit https://www.cdc.gov/.

Here you will find all of the information you need regarding the CNA exam as well as important information on the CNA Registry and certification renewal.

Candidate Information Bulletin

The candidate information bulletin has all of the information you will need regarding certification routes, testing requirements, testing fees, and information on renewing your CNA certification. Review this document before submitting your application.

Registration and Scheduling

Once your Training Program Director has uploaded your training completion information and you’ve received an email from Prometric with your username and password, you can use the link below to access the TX Nurse Aide portal to complete your application, pay associated fees (credit/debit or voucher), and schedule/reschedule your testing appointment.

Testing Accommodations

Prometric provides a variety of accommodations to candidates that qualify under the American’s with Disabilities Act (ADA). Select your requested accommodations in the TX Nurse Aide Portal and upload the required document.  HHSC will review/approve. 

Prepare for the Exam

Below you will find exam preparation materials for your Clinical Skills exam including the exact checklist that will be used by your evaluator. Information about the Written/Oral exam can be found in the Candidate Information Bulletin.

Stakeholder Informational Webinars – August 2020

Informational webinars introducing Training Program Directors and other stakeholders were hosted in August 2020.

Access to TX Nurse Aide Portal

Training Program Directors interact with Prometric via the TX Nurse Aide Portal to approve candidates for testing, manager voucher purchase and assignment, and access program reports.

Contact pro-globalrecruiting@prometric.com if interested in becoming a test site.

 

IFT Event Coordination

Once you have been approved as an IFT, you will access the TX Nurse Aide to coordinate testing events at your location

Contact the TX Nurse Aide Team

OpsServiceTeam@prometric.com

Phone:  866.794.3497, Option 2, then Option 1 (7:00AM – 5:00PM Central Monday – Friday)

 

Clinical Skills Testing Room, Equipment, and Supplies

 

Call the Texas Nurse Aide Registry at (512) 438-2050

Use the number above to obtain information on official regulations and guidelines for nurse aides,  clarify information about the Registry, change your name once you are on the Registry, obtain information about transferring to or from other states.  Additional information can be found at https://hhs.texas.gov/doing-business-hhs/licensing-credentialing-regulation/credentialing/nurse-aide-registry.

CNA Verification

Use the link below to access the state CNA Registry and verify the status of a CNA. 

CNA Registry

 

Medication Aide Verification

Use the link below to access the state Medication Aide Registry and verify the status of a Medication Aide. 

Medication Aide Registry