Contact Us
Prometric
AR Nurse Aide
7941 Corporate Dr.
Nottingham MD 21236
Phone:800.818.8917
Include Your Prometric ID
Prometric has been actively engaged in identifying and responding to the potential health risks COVID-19 poses to our test takers, staff, and other individuals. Our responses have taken into account numerous perspectives, including governmental policies and information provided by local/global health organizations.
At this time, Prometric is instituting a suspension of all nurse aide testing (initially effective 3/17/20 through 4/16/20, to be extended if necessary) since the exam includes a skills demonstration component requiring close interaction between candidates and actors. For the latest updates regarding COVID-19 in general and best practices for overall health and safety, please visit the https://www.cdc.gov/.
We will reschedule any impacted candidates as soon as we can.
Welcome! The Arkansas Department of Human Services (DHS), Office of Long Term Care (OLTC) has contracted with Prometric to develop and administer its Nursing Assistant Competency Exam and to manage the Nursing Assistant (NA) Registry.
Below you will find all of the information you need regarding the CNA exam as well as important information on the CNA Registry and certification renewal.
CANDIDATE RESOURCES
Candidate Information Bulletin
The candidate information bulletin has all of the information you will need regarding certification routes, testing requirements, testing fees, and information on renewing your CNA certification. Review this document before submitting your application.
Application & Other Forms
Here’s the list of all approved Regional test site locations. Include your preferred test site on your application.
You can apply to take your exam online or via US mail. The online applications allow for immediate credit card payment processing. Paper applications should be used when paying with certified check or money order.
If your name or address has changed since the last time you tested with us, use this form to update your information.
Testing Accommodations
Prometric provides a variety of accommodations to candidates that qualify under the American’s with Disabilities Act (ADA). Submit this form with your application to receive accommodations on exam day.
Prepare for the Exam
Below you will find exam preparation materials for your Clinical Skills exam including the exact checklist that will be used by your evaluator.
TRAINING PROGRAM AND TEST SITE RESOURCES
Test Sites
- IFT Online Request Form
- Roster Updates
- Clinical Skills Testing Room, Equipment and Supplies Requirements
Contact the AR Operations Team
Phone: 1.866.794.3497 Option 2 then Option 1
M-F 8am to 6pm EST
CNA REGISTRY SERVICES
Certification Renewal Form
If you are a current CNA ready to renew, submit he below form at least 2 weeks prior to your certificate expiration.
- Arkansas CNA Online Renewal Process
- Renewal Application
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Verify Certification Status
Use the link below to access the state CNA Registry and verify the status of a CNA.
Contact the AR Registry Team
If you have any questions regarding your certification status or renewal form processed, please contact our customer service team for the AR Registry at 800.818.8917 from 8am – 6pm ET, M-F. Please allow 10 business days from mailing date for renewal processing.