Prometric
AR Nurse Aide
7941 Corporate Dr.
Nottingham MD 21236
Phone:800.818.8917

ARCNA@prometric.com

Include Your Prometric ID

Welcome! The Arkansas Department of Human Services (DHS), Office of Long Term Care (OLTC) has contracted with Prometric to develop and administer its Nursing Assistant Competency Exam and to manage the Nursing Assistant (NA) Registry.

Below you will find all of the information you need regarding the CNA exam as well as important information on the CNA Registry and certification renewal.

Candidate Information Bulletin

The candidate information bulletin has all of the information you will need regarding certification routes, testing requirements, testing fees, and information on renewing your CNA certification. Review this document before submitting your application.

Application & Other Forms

Here’s the list of all approved Regional test site locations. Include your preferred test site on your application.

You can apply to take your exam online or via US mail. The online applications allow for immediate credit card payment processing. Paper applications should be used when paying with certified check or money order.

If your name or address has changed since the last time you tested with us, use this form to update your information.

Testing Accommodations

Prometric provides a variety of accommodations to candidates that qualify under the American’s with Disabilities Act (ADA). Submit this form with your application to receive accommodations on exam day.

Prepare for the Exam

Below you will find exam preparation materials for your Clinical Skills exam including the exact checklist that will be used by your evaluator.

Test Sites

Contact the AR Operations Team

OpsServiceTeam@prometric.com

Phone: 1.866.794.3497 Option 2 then Option 1
M-F 8am to 6pm EST

Certification Renewal Form

If you are a current CNA ready to renew, submit he below form at least 2 weeks prior to your certificate expiration.

Use the link below to access the state CNA Registry and verify the status of a CNA.

Contact the AR Registry Team

If you have any questions regarding your certification status or renewal form processed, please contact our customer service team for the AR Registry at 800.818.8917 from 8am – 6pm ET, M-F. Please allow 10 business days from mailing date for renewal processing.