Poileasaidhean astar sòisealta

Sìona

29 Cèitean, 2020

Re: Ath-thòiseachadh Ionad Deuchainn Sìona - Modhan deuchainn astar sòisealta

Cliant luachmhor,

Ath-thòiseachadh deuchainnometric ann am mòran de na h-ionadan deuchainn againn ann an Sìona air 20 Giblean, 2020. Gus dèanamh cinnteach à dìon ar luchd-obrach agus an luchd-deuchainn agad agus a rèir Inbhe Casg Epidemic Riaghaltas Shìona & Riaghladh Togail, thèid cleachdaidhean sàbhailteachd a chuir an gnìomh tron deuchainn pròiseas - a ’toirt a-steach a bhith a’ cumail sùil air astar sòisealta aig aon mheatair gach riaghailt riaghaltais a chaidh ainmeachadh.

Tha na h-earrannan a leanas a ’toirt cunntas air na modhan sin agus a’ gabhail ri cumail suas astar sòisealta tro stiùiridhean riaghaltais ionadail:

1. Modhan ruighinn agus sgrùdadh

Mus tèid thu a-steach do thogalach an ionaid deuchainn, feumaidh luchd-deuchainn na leanas a dhèanamh:

  • Thoir an teòthachd aca le luchd-obrach an ionad deuchainn. Feumaidh toraidhean leughadh gu h-ìosal 37.3˚C. Thèid neach-deuchainn sam bith a thig chun ionad deuchainn agus aig a bheil teòthachd no a tha a ’nochdadh comharraidhean a thionndadh air falbh agus chan fhaod e deuchainn a dhèanamh. Cha bhith an luchd-deuchainn sin airidh air ath-eagrachadh an-asgaidh.

  • Seall na clàran siubhail 14-latha aca tro sheirbheisean fòn-làimhe, a bharrachd air dearbhadh an riaghaltais gun deach a chrìochnachadh airson cuarantine 14-latha.

  • Còd slàinte gnàthach, a dh'fhaodar a thoirt seachad tro àrd-ùrlar Alipay.

  • Thoir leat agus caith masg air feadh na h-ùine aca san ionad deuchainn. Gabhar ris an dà chuid masgaichean meidigeach no còmhdach aghaidh aodaich.

Tron phròiseas clàraidh, nì gach neach-obrach ionad deuchainn Prometric:

  • Cothrom air masgaichean, miotagan agus stuthan slàintealachd. Feumaidh luchd-obrach an ionad deuchainn masg a chaitheamh.
  • Thoir sùil lèirsinneach air ID an neach-deuchainn (thèid gabhail ri IDan le cinn-latha crìochnachaidh bho 1 Gearran 2020 air adhart airson deuchainn).
  • Iarr air luchd-deuchainn deuchainn logadh a-steach air duilleag roster le peann le solar Prometric. Bidh am peann an uairsin air a chuir ann am preas glaiste le stuth sgiobachd, no air a chumail leis an neach-deuchainn ma bhios feum air còmhla ri cleachdadh pàipear sgrìobach rè an deuchainn.
  • Fosgail an preas glaiste agus an uairsin fàg an sgìre gus am faigh an neach-deuchainn a-steach agus cuir stuth anns a ’phreasa ghlaiste. Nuair a bhios an neach-deuchainn soilleir às an sgìre, tillidh luchd-obrach an ionaid a-steach don sgìre a-rithist gus am preas glaiste a dhèanamh tèarainte. Cumaidh luchd-deuchainn an iuchair, agus cumaidh an raon glasaidh fo sgrùdadh bhidio fhad ‘s a bhios an t-ionad fosgailte.

2. Modhan Proctor & Seòmar Deuchainn

Mus tèid thu a-steach don t-seòmar solarachaidh, thèid na pròiseasan atharraichte a leanas a chur an gnìomh:

  • Feumaidh luchd-deuchainn seasamh air an t-soidhne ‘stand here’ no ‘X’ nan àite air an làr, a ’sònrachadh astar sàbhailte air falbh bho neach-obrach an ionaid deuchainn.
  • Thèid iarraidh air luchd-deuchainn armachd agus adhbrannan a nochdadh, a bharrachd air na pòcaidean aca fhalamhachadh bhon àite astar sàbhailte a chaidh aontachadh. Thoir fa-near, gus dèanamh cinnteach à cleachdaidhean sàbhailte air astar, gun tèid ceumannan a dh ’fheumas dlùth cheangal pearsanta leithid wanding, clàradh a-steach biometric, agus dàrna dearbhadh ID a leigeil seachad.
  • Thèid glacadh ìomhaighean (ma tha sin iomchaidh) a chrìochnachadh bhon aon suidheachadh.
  • Thèid pàipear sgrìob a chuir an àite bùird notaichean gus ath-chleachdadh stuthan a sheachnadh.

Tron phròiseas deuchainn, thèid am pròiseas atharraichte a leanas a chur an gnìomh:

  • Bidh luchd-deuchainn nan suidhe le suidheachan fosgailte eadar gach ionad-obrach gnìomhach gus dèanamh cinnteach gu bheil stiùiridhean astair riaraichte rè deuchainn.
  • Thèid sùil a chumail air an t-seòmar deuchainn a-mhàin a ’cleachdadh an sgrùdadh DVR a th’ ann. Thèid slighean corporra a leigeil seachad mura h-eil àite gu leòr ann gus cumail ri stiùiridhean astar riaghaltas ionadail.
  • Ma tha briseadh ceadaichte a rèir riaghailtean prògram nan deuchainnean, leanaidh luchd-obrach an ionaid pròiseasan deireadh deuchainn stèidhichte agus nì iad cinnteach gum bi an t-slighe soilleir ri fàgail.
  • Ma cheadaichear ruigsinneachd locker aig amannan fois, leanar an aon phròiseas nuair a thèid a chlàradh. Bithear ag iarraidh air tagraichean faighinn gu preasaichean glaiste airson biadh, deoch agus cungaidh-leigheis, ach a-mhàin prògraman le làn ruigsinneachd.
  • Clàraidh luchd-obrach ionadan deuchainn an ùine a-steach agus a-mach às an t-seòmar deuchainn, a ’toirt air falbh am feum don tagraiche ainm a chuir ris a’ chlàr-ama.

3. Modhan Deireadh Deuchainn

Nuair a bhios an deuchainn deiseil, thèid na pròiseasan atharraichte a leanas a chur an gnìomh:

  • Thèid iarraidh air luchd-deuchainn tilleadh chun ionad fàilte gus cathair a ghabhail.
  • Bidh luchd-obrach ionadan deuchainn an uairsin:
    • Thoir air an neach-deuchainn tighinn chun deasg fàilteachaidh gus soidhnigeadh le peann a chaidh a thoirt seachad, agus comhairle a thoirt dha luchd-deuchainn soidhnigeadh ri taobh amannan fois clàraichte sam bith.
    • Thoir stiùireadh do luchd-deuchainn gus am pàipear sgrìobaidh uile a thoirt seachad agus an cur ann am biona tèarainte.
    • Leig le luchd-deuchainn a dhol chun locker aca gus rudan pearsanta a chruinneachadh.
    • Ceum air falbh gus leigeil le neach-deuchainn deuchainn an iuchair locker a shoidhnigeadh a-mach / a thilleadh.

Feumaidh na modhan glanaidh deireannach:

  • Luchd-deuchainn gus am peann a chuir ann an tuba seilbh mus fhàg iad an goireas.
  • Luchd-obrach ionadan deuchainn gus miotagan a chleachdadh gus na pinn a chaidh a chleachdadh a ghlanadh agus an cur air ais ann an cuairteachadh aig deireadh an latha.
  • Luchd-obrach an ionad deuchainn airson a h-uile clàr-obrach, deasc rianachd agus deasc proctor a ghlanadh eadar gach neach-deuchainn, agus aig toiseach is deireadh gach latha.
  • Luchd-obrach an ionad deuchainn gus gach pàipear sgrìobaidh a chaidh a chleachdadh a sgrios mus fhàg iad an t-ionad deuchainn.

* Thoir fa-near gum faod na modhan sin atharrachadh mar a dh ’fheumar. Gus cuideachadh le bhith a ’cur ris an eòlas gun suathadh, tha ruigsinneachd air fuarain uisge air a bhith ciorramach. Tha sinn a ’moladh gun toir thu an t-uisge agad fhèin airson a stòradh ann am fear de na preasaichean glaiste againn fhad‘ s a nì thu deuchainn.

** Rinn sinn ath-sgrùdadh iomlan air gnìomhachd ionadan deuchainn agus cumaidh sinn oirnn a ’daingneachadh gnìomhan ris am biodh dùil aig a h-uile ionad deuchainn air feadh an t-saoghail a mhaolaicheas cunnart sgaoileadh a’ bhìoras aig na h-àiteachan sin. Tha na modhan sin a ’toirt a-steach a bhith a’ glanadh uachdaran le suathadh àrd (seann stèiseanan deuchainn, iuchraichean meur-chlàr, luchag, msaa) mus fosgail sinn, eadar gach tagraiche, agus aig deireadh an latha, agus a ’toirt seachad wipes cuidhteasach gus an urrainn dha uachdar cumanta a bhith sguabadh.

1. Arrival and Check-In Procedures
  • Have their temperature taken by test center staff. Results must read below 37.3˚C. Any test taker that comes to the test center and has a temperature or is exhibiting symptoms will be turned away and not allowed to test.
  • Show their 14-day travel records via mobile phone services, as well as government proof of completion for 14-day quarantine.
  • Present health code, which can be provided via Alipay platform.
  • Bring and wear a mask during the entirety of their time at the test center. Both medical masks or cloth face coverings are acceptable. Masks with exhale valves are prohibited to use at the testing center. Any test taker that comes to the test center without an acceptable mask will not be allowed to test.

     

    Candidates needing reimbursement for canceling or rescheduling an appointment due to COVID-19 illness/impact or displacement should follow our standard escalation procedure by utilizing the Test Taker Contact Us form on the Prometric website, which offers a specific option to "Request a Refund." Candidates who wish to reschedule without paying the fee upfront should contact Prometric by phone to reschedule, where applicable by program. Turnaround time for issuing candidate refunds is 7 - 14 business days.

    *Medical and healthcare professionals who have been practicing safe and preventative measures using personal protective equipment with their patients are an exception. 

    **Highly-infected areas subject to travel restrictions/quarantine requirements are typically identified at the local level via orders, directives, or guidelines. Please consult with local requirements on restricted travel in the location you wish to test.

  • Have access to masks, gloves and sanitizing materials. All test center employees will be required to wear a mask. Employees may opt to wear gloves.
  • Visually check the test taker’s glasses and ID. Candidate masks will need to be lowered or removed momentarily for this process, specifically so that the reverse side of all test takers masks can be inspected, by clasping the sides or strap of the mask to remove briefly and then reaffixing in same manner. IDs with expiration dates from February 1, 2020 forward will be acceptable for testing. 
  • Check IDs. Prometric no longer accepts IDs that are more than 90 days expired. We will continue to accept IDs that have expired within 90 days of the exam date for the interim. One form of Identification will be required to be presented to the test center staff.  If the primary identification presented is missing one of the following: signature, picture or expiration date, then a second ID may be requested for verification.
  • Require test takers to sign in on roster sheet with a Prometric-supplied pen, using hand sanitizer prior to use.
  • Provide test takers an assigned locker number and key to place their belongings, if needed. Test takers will retain the key, and the locker area will remain under video surveillance while the center is open.

2. Proctor & Testing Room Procedures
  • Where social distancing is in place according to the local government rules, test takers will be required to stand on the ‘stand here’ sign or ‘X’ in place on the floor, designating a safe distance away from the test center employee.
  • As a part of Prometric’s security protocols, test takers will be asked to show arms and ankles, as well as empty their pockets. Test takers will be scanned with a handheld metal detection device prior to entering the testing room (with the exception of exempt individuals).
  • Image capture (if applicable) will be completed from the same position.  Any test takers wearing masks will need to lower or remove momentarily for this process by clasping the sides or strap of the mask to remove briefly, and then reaffixing in same manner. Biometrics procedures for required programs, specifically fingerprint and ID scans, have been reinstated in our global test centers. As an additional safety measure, all test takers are required to use hand sanitizer before using any fingerprint scanners.
  • Test center staff will provide candidates with note boards and markers or paper and pencils for those who use scratch paper, where applicable by program. 
  • Where local government guidelines dictate, test takers will be seated with an open seat between each active workstation to ensure distancing guidelines are satisfied during testing.
  • Monitoring of the test room will be done exclusively using existing DVR monitoring. Physical walkthroughs by TCAs will also be conducted at least every 10 minutes.
  • If a break is permissible according to the exam program rules or there is a question, test takers should raise their hands and wait for a test center employee to acknowledge them. For locker access during breaks, the same process applied during check-in will be followed. Test takers will be instructed to only access lockers for food, drink, and medication, with the exception of programs with full access.  Please consult your test sponsor’s client practice guide for your exam’s specific locker access policies.
  • Test center staff will record the time in and out of the test room, removing the need for the test taker to sign the roster during exit and return from breaks.

3. End of Test Procedures
  • Test takers will be asked to return to the reception/admin area to complete their sign out process.
  • Test center employees will then:
    • Have the test taker sign out with the Prometric provided pen.
    • Instruct test takers to provide all plain colored scratch paper and place them into a secure bin or return used erasable note boards for cleaning.
    • Allow test takers to go to their locker to collect personal items.
    • Allow test taker to sign out/return the locker key.
  • Test takers to place their pen and locker key in a holding tub prior to leaving the facility, in order for these to be cleaned for the next test taker to use.
  • Test center staff to use gloves when cleaning the used pens and erasable note boards and putting them back into circulation at the end of the day.
  • Test center staff to clean all surfaces, including every workstation, admin desk, and proctor desk, at the start and end of each day.

Please note that these procedures will be subject to change as necessary. As of August 2, 2021, water fountains and water dispensers have been enabled, where applicable. Test takers may bring their own water to store in one of our lockers while they test.

We have fully reviewed all test center operations and continue to reinforce expected actions at all test centers around the world that will mitigate the risk of spread of the virus at these locations. These procedures include cleaning high-touch surfaces (ex. test stations, keyboard keys, mouse, etc.) before we open and at the end of the day, and providing hand sanitizer and disposable wipes so that common surfaces can be wiped.