There are now two ways to take your exam. You have the option to take your exam either in a Prometric Testing Center or at a location of your choice where you must provide a computer with a camera, microphone and an internet connection with a Remote Proctor.
Your Eligibility ID is still required to schedule your exam.
Scheduling your Exam
1. To schedule your exam at a Prometric Testing Center
To check test center availability in your area and make your appointment at a Prometric Test Center select the appropriate icon on left hand side under Test Center Exam.
2. To schedule a Remotely Proctored Exam
Online, remote exams are offered using Prometric’s ProProctor™ application. For a remotely proctored exam, you must supply the computer which must have a camera, microphone and an internet connection and be able to install a lightweight app prior to the test event. You will be able to take the exam online while a Prometric proctor is overseeing the examination process remotely. To confirm that your computer and network will allow testing through ProProctor™ visit https://rpcandidate.prometric.com/
To schedule a Remotely Proctored exam, select the appropriate icon on the left side of the screen under Remotely Proctored Exam.
Rescheduling your existing appointment between a Prometric Testing Center and Remotely Proctored Exam
If you have an existing appointment at a Prometric Testing Center and you wish to change to a Remotely Proctored Exam, select the appropriate icon on the left side of the screen under Remotely Proctored Exam.
If you have an existing appointment at a Remotely Proctored Exam and you wish to change to a Prometric Testing Center, select the appropriate icon on left hand side under Test Center Exam.
ProProctor™ System Requirements:
The computer used for your remotely proctored exam must meet a few minimum requirements in order to be compatible with Prometric’s ProProctor™ application. If your system does not meet or exceed these requirements, you may be unsuccessful in launching and taking your exam. In advance of your test day, you MUST review the minimum requirements, which can be found here: https://www.prometric.com/proproctorcandidate
In addition, the ProProctor™ User Guide is available for your review.
CONTACT NUMBERS
Americas
| Location | Hours | Primary | Secondary | Description |
|---|---|---|---|---|
| North America | M-F 8 a.m.-8 p.m. ET | 1-800-741-0934 |
Asia Pacific
| Location | Hours | Primary | Secondary | Description |
|---|---|---|---|---|
| China | Mon-Fri 8:30-19:00 GMT +10:00 | +86-10-62799911 | ||
| India | Mon-Fri 9:00-17:30 GMT +05:30 | +91-0124-451-7160 | ||
| Japan | Mon-Fri 8:30-19:00 GMT +10:00 | +03-5541-4800 | ||
| Japan | Mon-Fri 8:30-19:00 GMT +10:00 | +0120-347-737 | ||
| Japan | Mon-Fri 8:30-19:00 GMT +10:00 | +0120-387-737 | ||
| Malaysia | Mon-Fri 8:00-20:00 GMT +08:00 | +603-76283333 | ||
| Other Countries | Mon-Fri 8:30-19:00 GMT +10:00 | +60-3-7628-3333 |
EMEA
| Location | Hours | Primary | Secondary | Description |
|---|---|---|---|---|
| Austria | Mon-Fri 8:00-18:00 GMT +01:00 | +0800-298-582 | +31-320-23-9893 | |
| Belgium | Mon-Fri 8:00-18:00 GMT +01:00 | +0800-1-7414 | +31-320-23-9892 | |
| Denmark | Mon-Fri 8:00-18:00 GMT +01:00 | +802-40-830 | +31-320-23-9895 | |
| Eastern Europe | Mon-Fri 8:00-18:00 GMT +01:00 | NA | +31-320-23-9895 | |
| Finland | Mon-Fri 8:00-18:00 GMT +01:00 | +800-93343 | +31-320-23-9895 | |
| France | Mon-Fri 8:00-18:00 GMT +01:00 | +0800-807790 | +31-320-23-9899 | |
| Germany | Mon-Fri 8:00-18:00 GMT +01:00 | +0800-1839-708 | +31-320-23-9891 | |
| Ireland | Mon-Fri 8:00-18:00 GMT +01:00 | +1800-626104 | +31-320-23-9897 | |
| Israel | Mon-Fri 8:00-18:00 GMT +01:00 | +180-924-2007 | +31-320-23-9895 | |
| Italy | Mon-Fri 8:00-18:00 GMT +01:00 | +800-878441 | +31-320-23-9896 | |
| Netherlands | Mon-Fri 8:00-18:00 GMT +01:00 | +31-320-23-9890 | ||
| Norway | Mon-Fri 8:00-18:00 GMT +01:00 | +800-30164 | +31-320-23-9895 | |
| Other Countries | Mon-Fri 8:00-18:00 GMT +01:00 | +31-320-239-800 | ||
| Poland | Mon-Fri 8:00-18:00 GMT +01:00 | +00800-4411321 | +31-320-23-9895 | |
| Portugal | Mon-Fri 8:00-18:00 GMT +01:00 | +0800-203589 | +31-320-23-9985 | |
| Russia | Mon-Fri 8:00-18:00 GMT +01:00 | +7-495-580-9456 | +31-320-23-9895 | |
| South Africa | Mon-Fri 8:00-18:00 GMT +01:00 | +0800-991120 | +31-320-23-9879 | |
| Spain | Mon-Fri 8:00-18:00 GMT +01:00 | +900-151210 | +31-320-23-9898 | |
| Sweden | Mon-Fri 8:00-18:00 GMT +01:00 | +0200-117023 | +31-320-23-9895 | |
| Switzerland | Mon-Fri 8:00-18:00 GMT +01:00 | +0800-556-966 | +31-320-23-9894 | |
| Turkey | Mon-Fri 8:00-18:00 GMT +01:00 | +800-44914073 | +31-320-23-9895 | |
| United Kingdom | Mon-Fri 9:00-18:00 GMT | +0800-592-873 | +31-320-23-9895 |