Informe de conformidad de accesibilidad de Prometric

(Basado en la versión 2.4 International Edition)

Nombre del producto / versión: Sitio web público de Prometric

Fecha del informe: mayo de 2021

Descripción del producto: Prometric.com es el único punto de entrada al público para los clientes y candidatos de Prometric. Proporciona acceso a recursos críticos y la capacidad para que los clientes comuniquen información a los candidatos y para que los candidatos encuentren información sobre cómo programar una cita e información importante sobre el día del examen.

Información de contacto: Marc Van Hasselt, Marc.VanHasselt@prometric.com

Notas: Se ha utilizado un término adicional, "Aplicable - No probado" para indicar las secciones en las que los criterios de éxito son aplicables al producto pero no estaban dentro del alcance de la prueba. Este término se utiliza exclusivamente en el Capítulo 6 de la Sección 508, “Documentación y servicios de soporte”.

Métodos de evaluación utilizados: La prueba del sitio web público de Prometric implicó una combinación de pruebas automáticas y manuales en un escritorio de Windows. Level Access (Level) probó exhaustivamente una selección de páginas utilizando, entre otra metodología, el lector de pantalla JAWS 2020, el uso exclusivo del teclado, el zoom del navegador y la inspección manual del código y la salida de la API de accesibilidad (utilizando herramientas como ANDI).

Normas / directrices aplicables
Este informe cubre el grado de conformidad con las siguientes pautas / estándares de accesibilidad:

Estándar / Directriz Incluido en el informe
Pautas de accesibilidad al contenido web 2.1 Nivel A - Si
Nivel AA- Sí
Nivel AAA - No
Normas revisadas de la Sección 508 publicadas el 18 de enero de 2017 y corregidas el 22 de enero de 2018

Condiciones
Los términos utilizados en la información del nivel de conformidad se definen de la siguiente manera:

  • Soportes: La funcionalidad del producto tiene al menos un método que cumple el criterio sin defectos conocidos o cumple con facilitación equivalente.
  • Admite parcialmente: alguna funcionalidad del producto no cumple con el criterio.
  • No es compatible: la mayoría de las funciones del producto no cumplen con el criterio.
  • No aplica: el criterio no es relevante para el producto.
  • No evaluado: el producto no se ha evaluado según el criterio. Esto solo se puede usar en WCAG 2.0 Nivel AAA.

Criterios de éxito: nivel A

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Text equivalents are provided for all non-text elements on the Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: There is no audio-only or video-only content present in the Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: There is no synchronized multimedia content present in the Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: There is no synchronized multimedia content present in the Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Information, structure, and relationships conveyed through presentation are programmatically determinable in the Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

1.3.2 Meaningful Sequence (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Content on the Prometric website is ordered in a logical reading sequence.

 

Criteria

Conformance Level

Remarks and Explanations

1.3.3 Sensory Characteristics (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: The Prometric website does not rely on sensory characteristics to understand or operate content.

 

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Content on the Prometric website does not rely on color as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

 

Criteria

Conformance Level

Remarks and Explanations

1.4.2 Audio Control (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: The Prometric website does not present audio that plays automatically.

 

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: All functionality of the content in the Prometric website is operable with a keyboard, and without specific timings required.

 

Criteria

Conformance Level

Remarks and Explanations

2.1.2 No Keyboard Trap (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: The Prometric website does not have any instances of keyboard focus becoming trapped in a component.

 

Criteria

Conformance Level

Remarks and Explanations

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

Revised Section 508 - Does not apply
Web: Supports Web: Keyboard shortcuts are not implemented in the Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: The Prometric website does not impose time limits.

 

Criteria

Conformance Level

Remarks and Explanations

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Pages on the Prometric website do not feature any moving, blinking, scrolling, or auto-updating content, except on the homepage where there is a mechanism for the user to pause it.

 

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: The Prometric website does not have any content that flashes.

 

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)  - Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) - Does not apply to non-web docs
Web: Supports Web: A mechanism is available to bypass blocks of content that are repeated on multiple pages on the Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

2.4.2 Page Titled (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: All pages on the Prometric website have meaningful titles that describe the page’s topic or purpose.

 

Criteria

Conformance Level

Remarks and Explanations

2.4.3 Focus Order (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Focusable components on the Prometric website receive focus in a logical order that preserves meaning and operability.

 

Criteria

Conformance Level

Remarks and Explanations

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: All links in the Prometric website have descriptive link text that make the purpose of each link clear.

 

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

Revised Section 508 - Does not apply
Web: Supports Web: The Prometric website does not feature any functionality that uses multipoint or path-based gestures for operation.

 

Criteria

Conformance Level

Remarks and Explanations

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

Revised Section 508 - Does not apply
Web: Supports Web: The Prometric website does not feature any events that are triggered by single-point activation.

 

Criteria

Conformance Level

Remarks and Explanations

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

Revised Section 508 - Does not apply

Web: Supports Web: For user interface components with labels in the Prometric website, the accessible name contains the text presented visually.

 

Criteria

Conformance Level

Remarks and Explanations

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

Revised Section 508 - Does not apply

Web: Supports Web: The Prometric website does not feature any functionality that needs to be operated by device motion or user motion.

 

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: The default language of each web page on the Prometric website can be programmatically determined.

 

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Pages in the Prometric website do not have components that cause a change of context on focus.

 

Criteria

Conformance Level

Remarks and Explanations

3.2.2 On Input (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Changing the settings of any user interface components in the Prometric website does not result in an automatic change of context.

 

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Errors on the Prometric website are identified and made apparent to users in text.

 

Criteria

Conformance Level

Remarks and Explanations

3.3.2 Labels or Instructions (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Labels or instructions are provided when content requires user input on Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Pages in the Prometric website have properly formatted elements according to HTML specifications.

 

Criteria

Conformance Level

Remarks and Explanations

4.1.2 Name, Role, Value (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: All user interface components on Prometric website have proper programmatic name, role, and state information. All form fields have valid labels.

 

Criterios de éxito: nivel AA

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: There is no live video content in the Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: There is no pre-recorded video with audio in the Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

Revised Section 508 - Does not apply
Web: Supports Web: Content in the Prometric website does not restrict its view and operation to a single display orientation, such as portrait or landscape.

 

Criteria

Conformance Level

Remarks and Explanations

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

Revised Section 508 - Does not apply
Web: Supports Web: The meaning of each input field collecting information about the user can be programmatically determined in the Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: All text and background color combinations within Prometric website meet color contrast requirements.

 

Criteria

Conformance Level

Remarks and Explanations

1.4.4 Resize text (Level AA)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Text can be resized without assistive technology up to 200 percent without loss of content or functionality.

 

Criteria

Conformance Level

Remarks and Explanations

1.4.5 Images of Text (Level AA)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Text is used to convey information rather than images of text on Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

Revised Section 508 - Does not apply
Web: Supports Web: Content on Prometric website reflows without requiring two-dimensional scrolling, and without loss of content or functionality.

 

Criteria

Conformance Level

Remarks and Explanations

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

Revised Section 508 - Does not apply
Web: Supports Web: All active user interface components in Prometric website have a contrast ratio of at least 3:1 against adjacent color(s).

 

Criteria

Conformance Level

Remarks and Explanations

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

Revised Section 508 - Does not apply
Web: Supports Web: All content and functionality in Prometric website is available when the user overrides text spacing properties.

 

Criteria

Conformance Level

Remarks and Explanations

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

Revised Section 508 - Does not apply
Web: Supports Web: Content that appears on hover or focus is persistent until the hover or focus trigger is removed.

 

Criteria

Conformance Level

Remarks and Explanations

2.4.5 Multiple Ways (Level AA)

Also applies to:

Revised Section 508
  • 501 (Web)(Software) - Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) - Does not apply to non-web docs
Web: Supports Web: There are multiple ways to navigate Prometric website, using links to other pages on each page. There is a set of navigation links for traversing across the website.

 

Criteria

Conformance Level

Remarks and Explanations

2.4.6 Headings and Labels (Level AA)

Also applies to:

Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: Headings and labels in the Prometric website are descriptive and unique.

 

Criteria

Conformance Level

Remarks and Explanations

2.4.7 Focus Visible (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: All interactive controls in the Prometric website have a visible indication of keyboard focus, including links and buttons.

 

Criteria

Conformance Level

Remarks and Explanations

3.1.2 Language of Parts (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: The Prometric website does not present content in multiple languages.

 

Criteria

Conformance Level

Remarks and Explanations

3.2.3 Consistent Navigation (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) - Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) - Does not apply to non-web docs
Web: Supports Web: The Prometric website uses consistent header navigation structure.

 

Criteria

Conformance Level

Remarks and Explanations

3.2.4 Consistent Identification (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) - Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) - Does not apply to non-web docs
Web: Supports Web: Components with the same functionality are consistently identified across pages in Prometric website.

 

Criteria

Conformance Level

Remarks and Explanations

3.3.3 Error Suggestion (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: When errors are identified on forms in the Prometric website, suggestions are provided for correction, when possible.

 

Criteria

Conformance Level

Remarks and Explanations

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports Web: The Prometric website does not cause legal commitments or financial transactions to occur.

 

Criteria

Conformance Level

Remarks and Explanations

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

Revised Section 508 - Does not apply

eb: Supports Web: The Prometric website does not utilize any explicit status messages.

 

Informe revisado de la Sección 508

Capítulo 3: Criterios de rendimiento funcional (FPC)

Notas: Este producto es un soporte sin reclamo de facilitación equivalente y otros estándares en este documento cubren el producto.

Capítulo 4: Hardware

Notas: no aplica

Capítulo 5: Software

Notas: no aplica

Capítulo 6: Documentación y servicios de soporte

Notas:

Criterios

Nivel de conformidad

Observaciones y explicaciones

601.1 Alcance

Celda de encabezado: no se requiere respuesta

Celda de encabezado: no se requiere respuesta

602 Documentación de soporte Celda de encabezado: no se requiere respuesta Celda de encabezado: no se requiere respuesta
602.2 Funciones de accesibilidad y compatibilidad Aplicable - No probado
602.3 Documentación de soporte electrónico Consulte la sección WCAG 2.x Consulte la información en la sección WCAG 2.x.
602.4 Formatos alternativos para la documentación de soporte no electrónica Aplicable - No probado
603 Servicios de apoyo Celda de encabezado: no se requiere respuesta Celda de encabezado: no se requiere respuesta
603.2 Información sobre funciones de accesibilidad y compatibilidad Aplicable - No probado
603.3 Adaptación de las necesidades de comunicación Aplicable - No probado