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Information About NCTRC

NCTRC Testing Information - Learn more about the tests offered by Prometric by visiting the NCTRC Web site.

Rescheduling an Exam Appointment with Prometric within the same Exam Window
Candidates with special accommodations must call the Special Conditions Coordinator at 800-967-1139 to reschedule. Do not leave a message on the answering machine; doing so does not constitute official notification.

Fee structure for rescheduling an exam appointment:
  • Rescheduling up to 30 days prior to the scheduled exam date: no fee will be charged;
  • Rescheduling between 5-29 days prior to the scheduled exam date: $35 fee will be charged by Prometric;
  • Rescheduling less than 5 days before the scheduled exam date: $80 fee will be charged by Prometric.

Canceling a Scheduled Exam Appointment with Prometric
Please go online at www.prometric.com/NCTRC or contact Prometric directly at 888-999-9728.  Do not leave a message on the answering machine; doing so does not constitute official notification. Candidates with special accommodations must call the Special Conditions Coordinator at 800-967-1139 to cancel.

Fee structure for cancellation of an exam appointment:
  • Cancellation up to 30 days prior to the scheduled exam date: no fee will be charged;
  • Cancellation between 5-29 days prior to the scheduled exam date: $35 fee will be charged by Prometric;
  • Cancellation less than 5 days before the scheduled exam date: forfeiture of the entire exam fee.

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