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The Arizona Department of Insurance processes certificates of course completion submitted by licensees as part of its license renewal process. The Department handles all aspects of license issue, renewal, and appointment processing. All actions by Prometric are subject to the Arizona Department of Insurance.

Online services are provided through Vertafore at

  • Approved course lists
  • Course offering schedule submission
  • Continuing Education transcript look-ups

   E-mail Vertafore to request information on using web-based services.


For details of licensee compliance requirements, call the Arizona Insurance Department at (602)-364-4457 or visit the Department’s website at:

AZ Department of Insurance Producers

Licensees may view lists of approved courses and providers at CE Online Services or call Prometric at (800) 899-4184 to obtain a customized list.

More information about CE requirements is available on the regulatory agency website. The link below takes you out of the Prometric website and into the agency site. A new browser window will open when you click on the link.

Arizona Department of Insurance

Contact Prometric if this website does not provide the information you need.

Attn: Arizona Continuing Education
7941 Corporate Drive
Nottingham, MD 21236
Phone: (800) 899-4184
Fax: (800) 735-7977



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