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Trainers & Test Centers


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It is critical that prior to submitting your test event request to Prometric that your testing center has installed the Prometric Lockdown Broswer. Failure to properly install and confirm the installation will impact candidates' abilities to test. Prometric will not honor testing date requests without the installation having been completed.


The FL Department of Health/Board of Nursing and Prometric collaborate to ensure potential CNAs are able to test as quickly as possible. There are several steps that must be completed by the CNA candidates, training programs, Prometric staff, and DOH/Board staff before a candidate can be deemed eligible and scheduled to test, and we need to allow time for all of these steps to be completed in order to avoid potential issues with testing events.

  1. Candidates/Training Programs: Submit complete testing application with testing fees to be received by Prometric at least 45 days before the requested test date.
  2. Prometric: Process applications within 3 business days and forward information to the DOH/Board.
  3. Candidates: Complete a Level II background screening with image capture.
  4. Training Program: Complete the online IFT request form (located under Training Programs and Test Centers) and submit to Prometric to request a test date that is at least 45 days out in the future.
  5. State-approved Training Programs: Send a school list to the Board office identifying all students who have successfully completed training.
  6. Board Staff: Review all submitted materials to determine candidate eligibility to test and notify Prometric of approval. (This step can take up to 30 days.)
  7. Prometric: Schedule candidates into requested test date upon receipt of eligibility from the Board. (Eligibility approval must be received from the Board at least 5 business days prior to the event or a change in test date may be required.)

Thank you in advance for your adherence to the process and associated timelines detailed above.


General Information Documents


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