At Prometric, we are well known for our industry knowledge and expertise, which touch every area of our business.
Our employees around the world . . . from our systems engineers to our test developers . . . our client services managers and psychometricians to our test center administrators . . . all work diligently to deliver exceptional customer service through every step of the exam process. Collectively, they possess decades of experience and knowledge that are passed to our clients for use and application in their exam programs.
Decades of industry knowledge and insight come with processes and methodologies that are tried and true. Prometric follows recognized industry standards so organizations can rest assured that their exam programs are legally defensible, valid and sound. We have successfully delivered tens of millions of exams, have converted hundreds of exam programs from paper to computer and have developed millions of exam items, all using proven methodologies and demonstrated experience.
Providing positive, personalized attention to our clients and test takers is one of our most important priorities. Every client is unique; every organization has individual goals. We work with clients, as an extension of their team, to understand exactly who they are, what they need and what the goals of their program are. We then create a customized testing solution just for them. And the levels of personalized attention continue long after the first exam is delivered. Client services managers are in touch frequently to check in, meet and brainstorm about new or improved tactics that could help increase exam volume, program growth or accessibility to test takers.
Prometric has delivered more than 100 million exams around the globe.
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