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This Code applies to all officers, directors and employees of Prometric and its subsidiaries. You are responsible for reading this Code together with any supplemental policies of your particular department, market group or business unit. If there is any conflict between this Code and supplemental policies and laws applicable to your job, you should comply with the most restrictive requirement.

These standards apply in all countries where we conduct business. If you do not understand a provision of this Code, you should speak to your manager, your Human Resources department or the Prometric legal department (located in Baltimore, Maryland).

Please view Our Commitment on maintaining our code.


When you are faced with a situation and you are not clear as to what action you should take, ask yourself the following questions:

  • Is the action legal?
  • Is the action ethical?
  • Does the action comply with this Code and other policies and laws applicable to my job?
  • How will my decision affect others, including our customers, shareholders, employees and the community?
  • How will my decision look to others? If your action is legal but can result in the appearance of wrongdoing, consider taking alternative steps.
  • How would I feel if my decision were made public? Could the decision be honestly explained and defended?
  • Should I contact my manager, my Human Resources department or the Prometric legal department regarding the action?

Please refer to the section “Questions & How to Report Concerns & Violations” of this Code for more information about how to ask questions and/or report any possible Code violations, including how to do so anonymously and confidentially.

New employees will receive a copy of the Code and are required to certify in writing that they understand the Code and their obligation to conform to its obligations. This will be done as part of their new hire orientation. Thank you for your adherence to this requirement.

Employee Acknowledgment Requirement

After reading this Code, we request that you acknowledge that you have received access to and read this Code and that you understand your obligations to comply with the Code. This will be done as part of annual training and recertification. You are required to recertify that you understand your obligations under the Code.

Prometric Ethics Code in Various Languages