Microsoft Licensing Body of Knowledge exam with Licensing School

You must purchase a voucher from Licensing School before you may schedule this exam.

If you haven’t purchased your voucher yet, you can do that here at their online store.

Testing accommodations

If you require any testing accommodations, before scheduling your appointment through Prometric, please contact Licensing School at

About your exam

You may take your exam in a testing centre or with live online proctoring. You will have received an email from Licensing School with the links to do this when you purchased your voucher.

If you would like to schedule your exam remotely, you need to first ensure your computer meets the technical specifications, click here. For more information about remotely proctored exams, review the ProProctor User Guide.

Reschedule/cancel policy

If your exam appointment is more than 5 days away you can change or cancel your exam date or time Simply use the links below or to the left or contact Prometric's automated voice response system at 800-864-5257 (in North America) between 8:00 a.m. and 5:00 p.m. US Eastern time only. Note that all exam schedule changes must be made directly with Prometric online or by phone.  A voice mail message is not an acceptable form of requesting an appointment be rescheduled or cancelled.

Reschedule into a testing centre

Reschedule for live online proctoring

Cancel your appointment


  • 30 or more days before the scheduled date – no charge
  • 5 – 29 days before the scheduled date - £20 fee paid directly to Prometric
  • Less than 5 days – no changes can be made. If you cannot make your appointment, you will forfeit the fee you have paid

Contacts By Location

Locations Contact Open Hours

United States



1-800-853-6764 Mon - Fri: 8:00 am-8:00 pm ET
Locations Contact Open Hours


New Zealand

+603-76283333 Mon - Fri: 8:30 am-5:00 pm GMT +10:00
China +86400-613-7050 Mon - Fri: 9:00 am-5:00 pm GMT +08:00
India +91-124-4517140 Mon - Fri: 9:00 am-5:30 pm GMT +05:30
Japan (APC&G) +81-3-6204-9830 Mon - Fri: 9:00 am-6:00 pm GMT +09:00
Korea 007-9814-2030-248 Mon - Fri: 12:00 am-12:00 pm (+ 9 GMT)
South East Asia +60-3-7628-3333 Mon - Fri: 8:00 am-8:00 pm GMT +08:00
Locations Contact Open Hours
Europe +31-320-239-540 Mon - Fri: 9:00 am-6:00 pm GMT +10:00
Middle East +31-320-239-530  
Sub-sahara Africa +31-320-239-593 Mon - Fri: 9:00 am-6:00 pm GMT +10:00