Update on Rescheduling and Cancellations Fees – Fees will be reinstated on September 1, 2020

Welcome! Arriving at this page means you’re well on your way to scheduling an exam. If you are scheduling for your OMSITE exam there are two ways to schedule your appointment:

Option 1: Schedule a test center exam appointment

To better understand Prometric’s physical distancing policies, click here.

Option 2: Schedule a remotely proctored exam appointment

Before selecting a remotely proctored exam, please perform the ProProctor system check to confirm your computer’s compatibility.

Other requirements for taking a remotely proctored exam are included in the ProProctor User Guide.

RESCHEDULING OR CANCELLING YOUR EXAM

If you must reschedule your exam appointment, please do so as soon as possible.

CONTACT NUMBERS

Location Hours Primary Secondary Description
North America M-F 8 a.m.-8 p.m. ET 1-800-741-0934  
Location Hours Primary Secondary Description
China Mon-Fri 8:30-19:00 GMT +10:00 +86-10-62799911    
India Mon-Fri 9:00-17:30 GMT +05:30 +91-0124-451-7160    
Japan Mon-Fri 8:30-19:00 GMT +10:00 +03-5541-4800    
Japan Mon-Fri 8:30-19:00 GMT +10:00 +0120-347-737    
Japan Mon-Fri 8:30-19:00 GMT +10:00 +0120-387-737    
Malaysia Mon-Fri 8:00-20:00 GMT +08:00 +1800-18-3377    
Other Countries Mon-Fri 8:30-19:00 GMT +10:00 +60-3-7628-3333    
Location Hours Primary Secondary Description
Austria Mon-Fri 8:00-18:00 GMT +01:00 +0800-298-582 +31-320-23-9893  
Belgium Mon-Fri 8:00-18:00 GMT +01:00 +0800-1-7414 +31-320-23-9892  
Denmark Mon-Fri 8:00-18:00 GMT +01:00 +802-40-830 +31-320-23-9895  
Eastern Europe Mon-Fri 8:00-18:00 GMT +01:00 NA +31-320-23-9895  
Finland Mon-Fri 8:00-18:00 GMT +01:00 +800-93343 +31-320-23-9895  
France Mon-Fri 8:00-18:00 GMT +01:00 +0800-807790 +31-320-23-9899  
Germany Mon-Fri 8:00-18:00 GMT +01:00 +0800-1839-708 +31-320-23-9891  
Ireland Mon-Fri 8:00-18:00 GMT +01:00 +1800-626104 +31-320-23-9897  
Israel Mon-Fri 8:00-18:00 GMT +01:00 +180-924-2007 +31-320-23-9895  
Italy Mon-Fri 8:00-18:00 GMT +01:00 +800-878441 +31-320-23-9896  
Netherlands Mon-Fri 8:00-18:00 GMT +01:00 +31-320-23-9890    
Norway Mon-Fri 8:00-18:00 GMT +01:00 +800-30164 +31-320-23-9895  
Other Countries Mon-Fri 8:00-18:00 GMT +01:00 +31-320-239-800    
Poland Mon-Fri 8:00-18:00 GMT +01:00 +00800-4411321 +31-320-23-9895  
Portugal Mon-Fri 8:00-18:00 GMT +01:00 +0800-203589 +31-320-23-9985  
Russia Mon-Fri 8:00-18:00 GMT +01:00 +7-495-580-9456 +31-320-23-9895  
South Africa Mon-Fri 8:00-18:00 GMT +01:00 +0800-991120 +31-320-23-9879  
Spain Mon-Fri 8:00-18:00 GMT +01:00 +900-151210 +31-320-23-9898  
Sweden Mon-Fri 8:00-18:00 GMT +01:00 +0200-117023 +31-320-23-9895  
Switzerland Mon-Fri 8:00-18:00 GMT +01:00 +0800-556-966 +31-320-23-9894  
Turkey Mon-Fri 8:00-18:00 GMT +01:00 +800-44914073 +31-320-23-9895  
United Kingdom Mon-Fri 9:00-18:00 GMT +0800-592-873 +31-320-23-9895