Register a Complaint

Prometric strives to offer World Class Service and we care about your testing experience.  If you are dissatisfied and the service we provided did not meet your expectations, please complete the form below and tell us about your experience.

Those fields marked with a (*) are mandatory, all other fields are optional.

Would you like to hear from us about this?

If necessary, can we telephone you?

Telephone Number

Select Your Area of Study*

Select Your Testing Program*

Select Your Testing Location *

First Name*

Last Name*

E-mail Address *

Recommendations to avoid accidentally filtering our future messages

We strongly recommend that you do the following to avoid accidentally filtering our future messages:

Hotmail Users

1. Click Mail, then Options
2. Click Junk E-Mail Protection
3. Click Safe List
4. Enter this domain: prometric.com
5. Click Add

Outlook 2003 Users

1. Select Actions from the top menu bar, then select Junk E-mail followed by Junk E-mail Options
2. Select Safe Senders, then Add
3. Type prometric.com and click OK
4. Click OK

Confirm E-mail Address *

Reason of Complaint *

If you selected 'Other' please specify

Confirmation Number

Test Name or Number

Message*